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"Message not sent: service not activated on network"

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  • 14-02-2019 7:34pm
    #1
    epicmoe
    Registered Users Posts: 122 ✭✭


    I have a xiaomi mi A2, on the Eir network. I just tried to send a group message to 5 people, and received this error message
    "Message not sent: service not activated on network"

    I have sent out group messages recently, and have never encountered this problem until now.
    I have tried resending, I have tried restarting the phone and resending, or sending a different message, all return with same error message.

    What is going on? how can I fix this? Thanks.


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    #2
    Ten Pin
    Registered Users Posts: 2,835 ✭✭✭Ten Pin


    Not a direct answer but multiple recipients can be selected using eir's webtext.


  • Options
    #3
    smuggler.ie
    Registered Users Posts: 4,130 ✭✭✭smuggler.ie


    epicmoe wrote: »
    I have a xiaomi mi A2, on the Eir network. I just tried to send a group message to 5 people, and received this error message
    "Message not sent: service not activated on network"

    I have sent out group messages recently, and have never encountered this problem until now.
    I have tried resending, I have tried restarting the phone and resending, or sending a different message, all return with same error message.

    What is going on? how can I fix this? Thanks.
    Similar error comes if you trying send MMS if service not activate/wrong settings/fault on service. Are you sending as MMS or have inserted image/contact, etc. ?

    If this the case, ask Eir to resend settings to you
    history of boards 2021




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    #4
    Danger Fourpence
    Registered Users Posts: 190 ✭✭Danger Fourpence


    If it's a new phone, or your first time attempting to send an MMS via messages, then you probably need to ask them to enable MMS messaging on your account.

    I have no idea why this is still a thing in 2019 but used have the same problem on Vodafone.


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