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Not a customer

  • 15-02-2019 2:09pm
    #1
    OAOB
    Registered Users, Registered Users 2 Posts: 1,286 ✭✭✭


    I tried signing up with Eir a month ago. After gross incompetence by them i decided against it and was told my contract was cancelled. 
    Yesterday i had work men arrive to install a line into my house and today i received a text about my bill.
    I am not an Eir customer, i do not get any service from Eir so why do you think it's ok to bill me?


Comments

  • #2
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    OAOB wrote: »
    I tried signing up with Eir a month ago. After gross incompetence by them i decided against it and was told my contract was cancelled. 
    Yesterday i had work men arrive to install a line into my house and today i received a text about my bill.
    I am not an Eir customer, i do not get any service from Eir so why do you think it's ok to bill me?
    Hi OAOB

    Could you please pm me the following details and I will look into this for you.

    1) Account number
    2) Account name
    3) Are you the account holder?
    4) Your DOB
    5) 1st line of address

    Thanks

    ~Linzi


  • #3
    SortingYouOut
    Registered Users, Registered Users 2 Posts: 1,382 ✭✭✭SortingYouOut


    eir: Linzi wrote: »
    OAOB wrote: »
    I tried signing up with Eir a month ago. After gross incompetence by them i decided against it and was told my contract was cancelled. 
    Yesterday i had work men arrive to install a line into my house and today i received a text about my bill.
    I am not an Eir customer, i do not get any service from Eir so why do you think it's ok to bill me?
    Hi OAOB

    Could you please pm me the following details and I will look into this for you.

    1) Account number
    2) Account name
    3) Are you the account holder?
    4) Your DOB
    5) 1st line of address

    Thanks

    ~Linzi
    She just said she wasn't a customer

    Beverly Hills, California



  • #4
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    SortingYouOut wrote: »
    eir: Linzi wrote: »
    OAOB wrote: »
    I tried signing up with Eir a month ago. After gross incompetence by them i decided against it and was told my contract was cancelled. 
    Yesterday i had work men arrive to install a line into my house and today i received a text about my bill.
    I am not an Eir customer, i do not get any service from Eir so why do you think it's ok to bill me?
    Hi OAOB

    Could you please pm me the following details and I will look into this for you.

    1) Account number
    2) Account name
    3) Are you the account holder?
    4) Your DOB
    5) 1st line of address

    Thanks

    ~Linzi
    She just said she wasn't a customer
    Hi SortingYouOut

    Even though they are not a customer now they did briefly sign up to eir so therefore we would hold that account information.

    Thanks

    Linzi


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