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Hanging Cable

  • 15-02-2019 4:11pm
    #1
    Joemckillen
    Registered Users Posts: 10 ✭


    I am not an Eir customer but there Is a cable hanging from a pole outside my property. I called the Eir contact number on 5th December 2018. The lady took the details and said she would get it fixed but it Is now two and a half months since my call and the cable Is still hanging from the pole. The call cost €3.40 so I am reluctant to call again.
    Can anybody help?

    Thanks
    Joe


Comments

  • #2
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    Joemckillen wrote: »
    I am not an Eir customer but there Is a cable hanging from a pole outside my property. I called the Eir contact number on 5th December 2018. The lady took the details and said she would get it fixed but it Is now two and a half months since my call and the cable Is still hanging from the pole. The call cost €3.40 so I am reluctant to call again.
    Can anybody help?

    Thanks
    Joe
    Hi Joe

    Can you pm me your address and I will look into this for you.

    Many thanks

    Linzi


  • #3
    Joemckillen
    Registered Users Posts: 10 ✭Joemckillen


    Thanks for your reply but I don't know how to send a PM. I've spent the last 30 minutes searching but to no avail.


  • #4
    Snowbat
    Registered Users, Registered Users 2 Posts: 1,064 ✭✭✭Snowbat


    Joemckillen wrote: »
    Thanks for your reply but I don't know how to send a PM. I've spent the last 30 minutes searching but to no avail.
    If you're on a computer, hover your mouse pointer over eir: Linzi on the top-left of the post. A menu appears. Click on Send Private Message.
    If you're on a smartphone, click on eir: Linzi on the top-left of the post. A page appears and the first option is "Send a PM to eir: Linzi".


  • #5
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    Snowbat wrote: »
    Joemckillen wrote: »
    Thanks for your reply but I don't know how to send a PM. I've spent the last 30 minutes searching but to no avail.
    If you're on a computer, hover your mouse pointer over eir: Linzi on the top-left of the post. A menu appears. Click on Send Private Message.
    If you're on a smartphone, click on eir: Linzi on the top-left of the post. A page appears and the first option is "Send a PM to eir: Linzi".
    Thank you, Replied.


  • #6
    Joemckillen
    Registered Users Posts: 10 ✭Joemckillen


    Hi Linzi

    A technician


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  • #7
    Joemckillen
    Registered Users Posts: 10 ✭Joemckillen


    Hi Linzi

    A technician phoned me at 9:00 am this morning and said he was close by and would fix the hanging cable issue. He fixed it a few minutes later and left.
    Thank you for looking after this issue in a speedy and efficient way.

    Regards

    Joe


  • #8
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    Joemckillen wrote: »
    Hi Linzi

    A technician phoned me at 9:00 am this morning and said he was close by and would fix the hanging cable issue. He fixed it a few minutes later and left.
    Thank you for looking after this issue in a speedy and efficient way.

    Regards

    Joe
    Hi Joe

    I am very glad it was sorted so swiftly for you.

    Many thanks

    ~ Linzi


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