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  • 15-02-2019 9:53pm
    #1
    ...__...
    Registered Users Posts: 507 ✭✭✭


    Id just like to leave some positive feedback for one of your call centre staff Phillip who helped me out with an issue today.

    I had a difficult issue to explain but when he understood what had happened he quickly resolved it.

    Eir could learn a lot from Electric Ireland!

    Thank you again


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    #2
    Electric Ireland: Aoife
    Company Representative Posts: 361 Verified rep ✭Electric Ireland: Aoife


    Hi there, 

    Thank you very much for taking the time to let us know. 

    We would like to send your kind words to Phillip and his manager. 

    Would it please be possible to send us a private message with your account details (name, address, account number)? 

    We can then check who you were speaking with. 

    Thanks, 
    Aoife


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