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Direct Debt's failed

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  • 16-02-2019 9:54pm
    #1
    hannable80
    Registered Users Posts: 272 ✭✭


    Hi,

    I have had two direct debt failed (netflix and a/nother). I have funds in the account and my gas and electricity bill has come out 
    Can you confirm there is an issue  or is anyone else having the issue. This is very concerning 


    Thanks


Comments

  • Options
    #2
    amcalester
    Closed Accounts Posts: 4,121 ✭✭✭amcalester


    Don’t think Netflix uses Direct Debits.

    Is your debit card still valid?


  • Options
    #3
    hannable80
    Registered Users Posts: 272 ✭✭hannable80


    yep it has a year left on it 


  • Options
    #4
    amcalester
    Closed Accounts Posts: 4,121 ✭✭✭amcalester


    What does it say on your bank statement? Is the debit then credit showing on your account?


  • Options
    #5
    hannable80
    Registered Users Posts: 272 ✭✭hannable80


    Turns out my card is on a compromised list. They have re issued me a new one (debt card)


  • Options
    #6
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    hannable80 wrote: »
    Turns out my card is on a compromised list. They have re issued me a new one (debt card)

    Hey hannable80,

    Thanks for getting in touch and glad to hear you got to the bottom of this. Please let me know if there is anything else I can help you with here.
    Thanks again,
    Darren.


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