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Energy Bills / Contracts

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  • 22-02-2019 3:05pm
    #1
    grebtol2
    Registered Users Posts: 96 ✭✭


    Simple query.

    If I sign up to Energy Provider X on a year's contract and they increase their kwh rate half way through where do I stand regarding the price increase?

    Are they obliged to honour the sign up rate? Is it up to the consumer to tell them they want out of the contract?

    There is nothing in T&Cs about this.


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    #2
    L1011
    Registered Users Posts: 69,013 ✭✭✭✭L1011


    The contract you signed is going to be x% off their standard rate; the standard rate is not fixed. This is the norm and it doesn't give an out from the contract.

    There are actually fixed rate contracts available with some providers but they are often a lot dearer to begin with.


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    #3
    grebtol2
    Registered Users Posts: 96 ✭✭grebtol2


    L1011 wrote: »
    The contract you signed is going to be x% off their standard rate; the standard rate is not fixed. This is the norm and it doesn't give an out from the contract.

    There are actually fixed rate contracts available with some providers but they are often a lot dearer to begin with.

    Simple as that then?

    Seems like it could be open to abuse, gain market share on low rate long term contracts then jack up the rate.


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    #4
    Xterminator
    Registered Users Posts: 4,740 ✭✭✭Xterminator


    Each price increase needs to be approved by the regulator, before it is implemented. The energy regulator also enforces a code of practise.

    plus users can move again and incur a fee if under contract. if the price increase was greater than the fee to break contract, then that would mean users would be better off changing again. the fee is subject to regulatory approval and code of practise.

    so no that particular scam couldn't be used per se,

    The real scam is customers who don't switch get screwed, and that one is on the customer.


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