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Trying to register for myeir...

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  • 25-02-2019 2:20pm
    #1
    sickle
    Registered Users Posts: 701 ✭✭✭


    Hi,
    I updated my mobile plan to a new sim only deal (I was on a very old plan, on the old system).
    So I now have a new account number and cant register it online, can anyone help?


Comments

  • Options
    #2
    jface187
    Registered Users Posts: 461 ✭✭jface187


    Been dealing with something like this for a week. On the phone to them now over ten mins after e-mails ignored all week. Very poor customer service.


  • Options
    #3
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    sickle wrote: »
    Hi,
    I updated my mobile plan to a new sim only deal (I was on a very old plan, on the old system).
    So I now have a new account number and cant register it online, can anyone help?
    jface187 wrote: »
    Been dealing with something like this for a week. On the phone to them now over ten mins after e-mails ignored all week. Very poor customer service.
    Hi 

    Can you pm the following details and I will look into this issue for you. 

    Name
    Account Number
    1st line of address
    DOB
    Are you the account holder?

    Many thanks

    Linzi


  • Options
    #4
    sickle
    Registered Users Posts: 701 ✭✭✭sickle


    eir: Linzi wrote: »
    sickle wrote: »
    Hi,
    I updated my mobile plan to a new sim only deal (I was on a very old plan, on the old system).
    So I now have a new account number and cant register it online, can anyone help?
    jface187 wrote: »
    Been dealing with something like this for a week. On the phone to them now over ten mins after e-mails ignored all week. Very poor customer service.
    Hi 

    Can you pm the following details and I will look into this issue for you. 

    Name
    Account Number
    1st line of address
    DOB
    Are you the account holder?

    Many thanks

    Linzi
    PM just sent Linzi


  • Options
    #5
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    sickle wrote: »
    eir: Linzi wrote: »
    sickle wrote: »
    Hi,
    I updated my mobile plan to a new sim only deal (I was on a very old plan, on the old system).
    So I now have a new account number and cant register it online, can anyone help?
    jface187 wrote: »
    Been dealing with something like this for a week. On the phone to them now over ten mins after e-mails ignored all week. Very poor customer service.
    Hi 

    Can you pm the following details and I will look into this issue for you. 

    Name
    Account Number
    1st line of address
    DOB
    Are you the account holder?

    Many thanks

    Linzi
    PM just sent Linzi
    I have responded to your pm

    Thanks

    Linzi


  • Options
    #6
    sickle
    Registered Users Posts: 701 ✭✭✭sickle


    This still hasn't been fixed Linzi, PM sent


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  • Options
    #7
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    sickle wrote: »
    This still hasn't been fixed Linzi, PM sent
    Hi sickle

    Responded to your pm.

    Thanks

    Linzi


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