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Cancellation

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  • 26-02-2019 2:35pm
    #1
    [Deleted User]
    Posts: 0 ✭


    Hi I have been on hold for nearly two hours today trying to cancel my services with you. I was speaking to customer care and they passed me to the loyalty team I am unable to cancel the services and I have just recieved an email saying thank you for upgrading which I did not. Please help


Comments

  • Options
    #2
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    Hi BumblezC30

    Could you pm me the following details and I will look into this for you. 

    Name
    Account Number
    1st line of address
    DOB
    Are you the account holder?

    Kind Regards

    Linzi


  • Options
    #3
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    eir: Linzi wrote: »
    Hi BumblezC30

    Could you pm me the following details and I will look into this for you. 

    Name
    Account Number
    1st line of address
    DOB
    Are you the account holder

    Kind Regards

    Linzi


    Hi I have sent you a pm. Yes I.am the account holder


  • Options
    #4
    B_ecke_r
    Registered Users Posts: 491 ✭✭B_ecke_r


    why cancelling ? 

    are you moving out or something?

    if not, give the new ISP your UAN and let them switch it 


  • Options
    #5
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    Deleted User wrote: »
    eir: Linzi wrote: »
    Hi BumblezC30

    Could you pm me the following details and I will look into this for you. 

    Name
    Account Number
    1st line of address
    DOB
    Are you the account holder

    Kind Regards

    Linzi


    Hi I have sent you a pm. Yes I.am the account holder
    Hi BumblezC30

    I have replied to your pm

    Thanks

    Linzi


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