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Astec 49DV code 15 call engineer

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  • 26-02-2019 9:06pm
    #1
    adocholiday
    Registered Users Posts: 1,901 ✭✭✭


    Hi all,

    Just a quick one but I have an Astec 49DV alarm in my house. The alarm was inadvertently set off today. The box is beside the main fuse board and got hit or something. Got it switched off with the alarm code but now it's displaying error code 15 call engineer message on the display.

    Is there a way I can clear this without having to call an alarm company?

    Thanks.


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    #2
    altor
    Registered Users Posts: 11,715 ✭✭✭✭altor


    adocholiday wrote: »
    Hi all,

    Just a quick one but I have an Astec 49DV alarm in my house. The alarm was inadvertently set off today. The box is beside the main fuse board and got hit or something. Got it switched off with the alarm code but now it's displaying error code 15 call engineer message on the display.

    Is there a way I can clear this without having to call an alarm company?

    Thanks.

    It is showing the tamper open.
    Can you make sure the lid is sitting correctly on the base.
    This should clear the fault.

    www.altor.ie



  • Options
    #3
    adocholiday
    Registered Users Posts: 1,901 ✭✭✭adocholiday


    Thanks that worked!


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    #4
    altor
    Registered Users Posts: 11,715 ✭✭✭✭altor


    adocholiday wrote: »
    Thanks that worked!

    Brilliant, glad you got it sorted

    www.altor.ie



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