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50+ minutes waiting on customer service

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  • 01-03-2019 4:07pm
    #1
    Immaculata
    Registered Users Posts: 244 ✭✭


    Nearly an hour waiting and still no answer. Feels like I've been on hold since the dawn of time. Eir's customer service is really appalling.


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    #2
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    Immaculata wrote: »
    Nearly an hour waiting and still no answer. Feels like I've been on hold since the dawn of time. Eir's customer service is really appalling.
    Hi Immaculata, 

    Our apologies for the delay in getting through to our customer care team. 

    We are experiencing high call queues at the moment. You can find more details here

    Is there anything that I can help you with here? 

    Thanks, 
    Grainne


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