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Ending a contract early

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  • 01-03-2019 4:20pm
    #1
    gaius c
    Registered Users Posts: 3,528 ✭✭✭


    12 month broadband contract
    1 and a bit months left on it
    Ending because lease is up on apartment and agent wants letters confirming all utility accounts are closed before keys go back.
    Eir want to charge a fee of €320 for losing out on 2 x €44.99.

    That is absolutely outrageous and I can't find anything in terms & conditions to justify such a high amount.

    Are they having it on or is this for real?


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  • Options
    #2
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    gaius c wrote: »
    12 month broadband contract
    1 and a bit months left on it
    Ending because lease is up on apartment and agent wants letters confirming all utility accounts are closed before keys go back.
    Eir want to charge a fee of €320 for losing out on 2 x €44.99.

    That is absolutely outrageous and I can't find anything in terms & conditions to justify such a high amount.

    Are they having it on or is this for real?
    Hi gaius 

    Can you pm me the following information please and I will look into this for you. 

    Name
    Account Number
    1st line of address
    DOB
    Are you the account holder?

    Many thanks

    Linzi


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