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Keep getting text "not enough Credit" Prepay.

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  • 02-03-2019 12:28pm
    #1
    Amaxante
    Registered Users Posts: 1 ✭


    I topped up with 20 Euro's on the 18th February to active my 4weeks Simply Unlimited Any Network Minutes and 20GB Data offer the plan is active but today I keep getting those annoying texts. 

    You do not have enough credit on your account. To top up...




    What is going on?


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    #2
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    Amaxante wrote: »
    I topped up with 20 Euro's on the 18th February to active my 4weeks Simply Unlimited Any Network Minutes and 20GB Data offer the plan is active but today I keep getting those annoying texts. 

    You do not have enough credit on your account. To top up...




    What is going on?
    Hi Amaxante, 

    There are various reasons why you are getting this text message. 

    Could you PM the following details and I can look into this?
    1. Mobile Number
    2. Registered Name
    3. PIN Number
    4. Are you the Account Holder? 

    Thanks, 
    Grainne


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