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What Email/Address to send notification of cancellation in writing to?

  • 04-03-2019 10:13am
    #1
    reap-a-rat
    Registered Users, Registered Users 2 Posts: 1,006 ✭✭✭


    Hi,

    Eir is way too expensive for my broadband and phone line bundle so I want to give 30 days notice to cancel but I can't get through on 1901 and the chat people won't give me the address either. Where do I send my notice to? Why is it so difficult to cancel?

    Kind regards,
    Another unhappy customer


Comments

  • #2
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    reap-a-rat wrote: »
    Hi,

    Eir is way too expensive for my broadband and phone line bundle so I want to give 30 days notice to cancel but I can't get through on 1901 and the chat people won't give me the address either. Where do I send my notice to? Why is it so difficult to cancel?

    Kind regards,
    Another unhappy customer
    Hi reap-a-rat 

    We are sorry to lose you as a customer.  You can click here to view our cancellations address. 

    Kind regards

    Linzi


  • #3
    reap-a-rat
    Registered Users, Registered Users 2 Posts: 1,006 ✭✭✭reap-a-rat


    eir: Linzi wrote: »
    reap-a-rat wrote: »
    Hi,

    Eir is way too expensive for my broadband and phone line bundle so I want to give 30 days notice to cancel but I can't get through on 1901 and the chat people won't give me the address either. Where do I send my notice to? Why is it so difficult to cancel?

    Kind regards,
    Another unhappy customer
    Hi reap-a-rat 

    We are sorry to lose you as a customer.  You can click here to view our cancellations address. 

    Kind regards

    Linzi
    Hi Linzi,

    The only address I see here is for switching. I'm not switching. I don't need a landline so will be using my mobile phone for calls, and mobile broadband for my limited internet needs. Is it still the same address?

    Thanks


  • #4
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    reap-a-rat wrote: »
    eir: Linzi wrote: »
    reap-a-rat wrote: »
    Hi,

    Eir is way too expensive for my broadband and phone line bundle so I want to give 30 days notice to cancel but I can't get through on 1901 and the chat people won't give me the address either. Where do I send my notice to? Why is it so difficult to cancel?

    Kind regards,
    Another unhappy customer
    Hi reap-a-rat 

    We are sorry to lose you as a customer.  You can click here to view our cancellations address. 

    Kind regards

    Linzi
    Hi Linzi,

    The only address I see here is for switching. I'm not switching. I don't need a landline so will be using my mobile phone for calls, and mobile broadband for my limited internet needs. Is it still the same address?

    Thanks
    Hi reap-a-rat

    It is the same address for cancellations. 

    Thanks

    Linzi


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