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Switching Question

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  • 06-03-2019 12:15pm
    #1
    AhhHere
    Registered Users Posts: 353 ✭✭


    Checked Bonkers.ie today and Energia is much cheaper than what I'm paying + EI are increasing prices in April. What's involved in switching? I've been a customer for 4+ years. 


Comments

  • Options
    #2
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi AhhHere,

    If you would like us to organise a call-back to you by a member of the sales team regarding a loyalty offer, do private message us the relevant Electric Ireland account number, stating that you are the account-holder and confirming your name and telephone number.

    Should you decide to switch, it is just a matter of contacting your chosen provider directly. We hope you will return to Electric Ireland in the future to avail of the new customer offer.

    Best regards,
    Una


  • Options
    #3
    Mav11
    Registered Users Posts: 2,243 ✭✭✭Mav11


    Hi 

    Could you let me have a number for your loyalty section, please?

    Thanks
    Mav


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    #4
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Mav11 wrote: »
    Hi 

    Could you let me have a number for your loyalty section, please?

    Thanks
    Mav
    Hi Mav,

    Thank you for getting in touch. There isn't an inbound telephone line for the loyalty sales agents, they just make calls - so if you wish, do private message us your name, account number and telephone number, and we can send them a call-back request for you.

    Best regards,
    Una


  • Options
    #5
    Mav11
    Registered Users Posts: 2,243 ✭✭✭Mav11


    Thanks Una. PM with details sent.

    Regards
    Mav


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