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End of contract, Eir seems uninterested in a new deal

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  • 11-03-2019 11:55am
    #1
    weisses
    Registered Users Posts: 9,455 ✭✭✭


    As per thread title

    Spoke to chat sales ... they quoted a bundle price 3 times higher then advertised on eir

    Asked for a sales callback, no one rang me

    Went into an Eir store and they said what they could do was limited in regards to renewing a contract.

    Sales is not rocket science ...and I am happy to shop around.

    So I did my part ...what can Eir offer me ?


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  • Options
    #2
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    weisses wrote: »
    As per thread title

    Spoke to chat sales ... they quoted a bundle price 3 times higher then advertised on eir

    Asked for a sales callback, no one rang me

    Went into an Eir store and they said what they could do was limited in regards to renewing a contract.

    Sales is not rocket science ...and I am happy to shop around.

    So I did my part ...what can Eir offer me ?
    Hi weisses 

    Do you already have a bundle with eir?  The online offers are for new customers only and do state the regular price after the initial 12 month contract ends. 

    Thanks

    Linzi


  • Options
    #3
    weisses
    Registered Users Posts: 9,455 ✭✭✭weisses


    eir: Linzi wrote: »
    weisses wrote: »
    As per thread title

    Spoke to chat sales ... they quoted a bundle price 3 times higher then advertised on eir

    Asked for a sales callback, no one rang me

    Went into an Eir store and they said what they could do was limited in regards to renewing a contract.

    Sales is not rocket science ...and I am happy to shop around.

    So I did my part ...what can Eir offer me ?
    Hi weisses 

    Do you already have a bundle with eir?  The online offers are for new customers only and do state the regular price after the initial 12 month contract ends. 

    Thanks

    Linzi
    Hi Linzi,

    I have FTTH and contract is up on 5th of April

    I am looking for a new deal with mobile included.

    Surely eir would prefer a paying customer over one that leaves after a year ?


  • Options
    #4
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    weisses wrote: »
    eir: Linzi wrote: »
    weisses wrote: »
    As per thread title

    Spoke to chat sales ... they quoted a bundle price 3 times higher then advertised on eir

    Asked for a sales callback, no one rang me

    Went into an Eir store and they said what they could do was limited in regards to renewing a contract.

    Sales is not rocket science ...and I am happy to shop around.

    So I did my part ...what can Eir offer me ?
    Hi weisses 

    Do you already have a bundle with eir?  The online offers are for new customers only and do state the regular price after the initial 12 month contract ends. 

    Thanks

    Linzi
    Hi Linzi,

    I have FTTH and contract is up on 5th of April

    I am looking for a new deal with mobile included.

    Surely eir would prefer a paying customer over one that leaves after a year ?
    Hi weisses 

    You would have to call 1901 and tell them you want to upgrade by adding a mobile to your account.  There is a discount added for customers who upgrade their account but you would have to speak with customer care as I am unable to provide sales over through Social Media. 

    Many thanks ~

    Linzi


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