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Why am I still getting billed? What is going on

  • 12-03-2019 9:13am
    #1
    Calltocall
    Registered Users Posts: 340 ✭✭


    Hi Eir

    Today I received yet another standard bill from Eir for 140, I have been told twice now by Eir that my account is terminated after me trying to get the account canceled then why am I still getting bills?? I have an email on 30th January on this forum from Eir Ahren confirming my account is cancelled, I refuse to pay Eir any more money

    Regards


Comments

  • #2
    Calltocall
    Registered Users Posts: 340 ✭✭Calltocall


    Calltocall wrote: »
    Hi Eir

    Today I received yet another standard bill from Eir for 140, I have been told twice now by Eir that my account is terminated after me trying to get the account canceled then why am I still getting bills?? I have an email on 30th January on this forum from Eir Ahren confirming my account is cancelled, I refuse to pay Eir any more money

    Regards

    Any update on this Eir?


  • #3
    KingCong
    Registered Users Posts: 222 ✭✭KingCong


    Have your bank revert the direct debit


  • #4
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    Calltocall wrote: »
    Hi Eir

    Today I received yet another standard bill from Eir for 140, I have been told twice now by Eir that my account is terminated after me trying to get the account canceled then why am I still getting bills?? I have an email on 30th January on this forum from Eir Ahren confirming my account is cancelled, I refuse to pay Eir any more money

    Regards
    Hi Calltocall, 

    Could you PM the following details and I will investigate this?
    1. Registered Name
    2. Registered Address
    3. Account Number
    4. DOB
    5. Are you the Account Holder?

    Thanks, 
    Grainne


  • #5
    Calltocall
    Registered Users Posts: 340 ✭✭Calltocall


    eir: Grainne wrote: »
    Hi Calltocall, 

    Could you PM the following details and I will investigate this?
    1. Registered Name
    2. Registered Address
    3. Account Number
    4. DOB
    5. Are you the Account Holder?

    Thanks, 
    Grainne

    Hi Grainne, I have just sent the details via pm

    Thank you


  • #6
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    Calltocall wrote: »
    eir: Grainne wrote: »
    Hi Calltocall, 

    Could you PM the following details and I will investigate this?
    1. Registered Name
    2. Registered Address
    3. Account Number
    4. DOB
    5. Are you the Account Holder?

    Thanks, 
    Grainne

    Hi Grainne, I have just sent the details via pm

    Thank you
    Thanks CalltoCall, 

    I have received our PM. 

    As soon as I get an update I will advise

    Thanks, 
    Grainne


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