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Eir iPhone use in USA

  • 13-03-2019 8:06pm
    #1
    Registered Users, Registered Users 2 Posts: 2,429 ✭✭✭


    Hi all and thanks in advance for any advice.


    Is the below, last paragraph true? Surely once a phone is unlocked that's it....a SIM card cannot lock it again?




    Begin forwarded message:
    Date: 11 March 2019 at 12:22:55 GMT Subject: Unlocking Code, Case ID:
    Dear XXXXXX, Thank you for your recent contact with eir to request a Network Unlocking,. We would like to confirm that we have received your iPhone unlocking request and your phone was remotely unlocked. In order to fully unlock the phone, you will need to follow the below steps: 1. Place the NEW SIM card of the new operator you wish to use into the iPhone. 2. The iPhone will then 'Brick' (a security feature) and will require a connection to iTunes to perform a 'Customer Restore'. Please connect the iPhone with iTunes. 3. iTunes will detect the IMEI of the device and search for updates (Note: This is normal and is performed every time the iPhone is connected to iTunes). 4. iTunes will detect the new SIM card and that the 'Unlock Key' is available. It will then deploy the Unlock Key to the device. 5. From here (still connected to iTunes), the iPhone will perform the standard un-brick process which includes: · Check for latest Software update · Perform a customer restore (SYNC) During this process, your iPhone will detect the SIM of a new network operator and iTunes will deploy the necessary 'Carrier Bundle' to the phone. This contains the correct settings for the new network operator, which also includes the operators' 'Network Lock'. 'Network Lock' means that iPhone will then become locked to the new network. Once the syncing is complete, iPhone is now ready for use with another network operator. We would like to advise that if you need to unlock your iPhone again, you will need to contact the network operator the phone is now locked to. You can find this information by going to your iPhone Settings > General >About and beside 'Carrier' the network operator will be displayed. I hope this email is of some assistance to your query. If you have any further queries on your order or your service, call us on 1901 or visitwww.eir.ie or click here https://www.eir.ie/chatnow/ to chat with one of our agents. ?Regards, XXXXXXX


Comments

  • Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    brettmirl wrote: »
    Hi all and thanks in advance for any advice.


    Is the below, last paragraph true? Surely once a phone is unlocked that's it....a SIM card cannot lock it again?




    Begin forwarded message:
    Date: 11 March 2019 at 12:22:55 GMT Subject: Unlocking Code, Case ID:
    Dear XXXXXX, Thank you for your recent contact with eir to request a Network Unlocking,. We would like to confirm that we have received your iPhone unlocking request and your phone was remotely unlocked. In order to fully unlock the phone, you will need to follow the below steps: 1. Place the NEW SIM card of the new operator you wish to use into the iPhone. 2. The iPhone will then 'Brick' (a security feature) and will require a connection to iTunes to perform a 'Customer Restore'. Please connect the iPhone with iTunes. 3. iTunes will detect the IMEI of the device and search for updates (Note: This is normal and is performed every time the iPhone is connected to iTunes). 4. iTunes will detect the new SIM card and that the 'Unlock Key' is available. It will then deploy the Unlock Key to the device. 5. From here (still connected to iTunes), the iPhone will perform the standard un-brick process which includes: · Check for latest Software update · Perform a customer restore (SYNC) During this process, your iPhone will detect the SIM of a new network operator and iTunes will deploy the necessary 'Carrier Bundle' to the phone. This contains the correct settings for the new network operator, which also includes the operators' 'Network Lock'. 'Network Lock' means that iPhone will then become locked to the new network. Once the syncing is complete, iPhone is now ready for use with another network operator. We would like to advise that if you need to unlock your iPhone again, you will need to contact the network operator the phone is now locked to. You can find this information by going to your iPhone Settings > General >About and beside 'Carrier' the network operator will be displayed. I hope this email is of some assistance to your query. If you have any further queries on your order or your service, call us on 1901 or visitwww.eir.ie or click here https://www.eir.ie/chatnow/ to chat with one of our agents. ?Regards, XXXXXXX
    Hi brettmirl, 

    Yes this information is correct. 

    This is the case with all iPhones. 

    Once you unlock your phone by inserting another network SIM in your phone the phone will then lock to the new network

    Thanks, 
    Grainne


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