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Fortnite purchasing

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  • 15-03-2019 12:21pm
    #1
    Hedgecutter
    Registered Users Posts: 1,039 ✭✭✭


    Hi

    I have a Microsoft family account set to monitor my 10 year old activity. Put 25 euro on his account so he could buy stuff for fortnite, 25 euro limit.

    He made a purchase of 10 euros but it came directly from my pay pal account.
    PayPal is for the subscription, is there a setting that need to be changed so i use the 25 euro still in his account.


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    #2
    amadablam
    Registered Users Posts: 1,727 ✭✭✭amadablam


    Hedgecutter wrote: »
    Hi

    I have a Microsoft family account set to monitor my 10 year old activity. Put 25 euro on his account so he could buy stuff for fortnite, 25 euro limit.

    He made a purchase of 10 euros but it came directly from my pay pal account.
    PayPal is for the subscription, is there a setting that need to be changed so i use the 25 euro still in his account.

    it should use the credit first once you have applied it but if payment is being taken from your paypal then he might either be logged in as you and not himself or when the payment option came up, he might have left paypal selected by accident.

    MS customer chat support should be able to help you though. They are usually pretty good with stuff like that.


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    #3
    Hedgecutter
    Registered Users Posts: 1,039 ✭✭✭Hedgecutter


    I have a family account on Xbox through Microsoft account. The adult account (ME) has xbox gold live to play fortnite, but the kid account doesn't, do i have to buy gold live for both accounts.


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    #4
    amadablam
    Registered Users Posts: 1,727 ✭✭✭amadablam


    Hedgecutter wrote: »
    I have a family account on Xbox through Microsoft account. The adult account (ME) has xbox gold live to play fortnite, but the kid account doesn't, do i have to buy gold live for both accounts.

    no you dont need a separate subscription, your live account should work for all your sub accounts too. :)


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    #5
    Hedgecutter
    Registered Users Posts: 1,039 ✭✭✭Hedgecutter


    amadablam wrote: »
    no you dont need a separate subscription, your live account should work for all your sub accounts too. :)

    is that a separate account again, or is it part of the Microsoft Xbox account i am confused this morning. for some reason it wont let him play fortnite because he needs xbox live, yet live is on my account.


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    #6
    amadablam
    Registered Users Posts: 1,727 ✭✭✭amadablam


    Hedgecutter wrote: »
    is that a separate account again, or is it part of the Microsoft Xbox account i am confused this morning.

    The account with the subscription is your main account (your account with Xbox live)

    The sub accounts are your children accounts or family member accounts

    They can all play your games (other than age restricted ones) and use your subscription to Xbox live gold.

    console needs to be set as your home console and not his if you own the Gold subscription (worth checking that too)
    Hedgecutter wrote: »
    for some reason it wont let him play fortnite because he needs xbox live, yet live is on my account.

    This is a restriction in your family settings on Microsoft family account that you need to change to allow him play it. I had to do it recently for a friend

    Also, I think Fortnite is rated 12 years of age I think so you will need to change the restriction for that Id say

    You need to change the restrictions you have set to allow him to access the content. Its under privacy and online safety and you will need to do it on a laptop or pc or something other than the console

    loads of articles online on this one at the moment too so easy enough to go through it.


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    #7
    Hedgecutter
    Registered Users Posts: 1,039 ✭✭✭Hedgecutter


    amadablam wrote: »
    The account with the subscription is your main account (your account with Xbox live)

    The sub accounts are your children accounts or family member accounts

    They can all play your games (other than age restricted ones) and use your subscription to Xbox live gold.

    console needs to be set as your home console and not his if you own the Gold subscription (worth checking that too)



    This is a restriction in your family settings on Microsoft family account that you need to change to allow him play it. I had to do it recently for a friend

    Also, I think Fortnite is rated 12 years of age I think so you will need to change the restriction for that Id say

    You need to change the restrictions you have set to allow him to access the content. Its under privacy and online safety and you will need to do it on a laptop or pc or something other than the console

    loads of articles online on this one at the moment too so easy enough to go through it.

    The only thing not allowed under online safety is Kinect Sharing would this be my problem


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