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Online order - delivery time ?

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  • 19-03-2019 11:31am
    #1
    Registered Users Posts: 1,809 ✭✭✭


    Hi RS

    Placed an online order yesterday shortly before 4.30pm.
    Just wondering when this should be arriving?

    Cheers.


    Mod Comment I’ve given your query a new thread, easier for all to manage.

    Ritz.


Comments

  • Company Representative Posts: 17,277 ✭✭✭✭Richersounds.ie: Kenny


    Mr Velo wrote: »
    Hi RS

    Placed an online order yesterday shortly before 4.30pm.
    Just wondering when this should be arriving?

    Cheers.
    Hi Mr Velo.

    Thanks for the order.

    If you could PM me with your real name then I can locate you on our system as there have been many orders in yesterday.

    If it is a TV you have ordered or if the product has to leave our main warehouse in England delivery with be around Friday of this depending on location due to the Saint Patrick's bank holiday and our main warehouse is currently stock taking which has added a few days onto delivery times.

    For order shipping from us here at the Belfast store then delivery is with DPD and will ship to day for delivery tomorrow or Thursday.

    Our courier will be in touch via text to confirm the delivery with you.


  • Registered Users Posts: 1,809 ✭✭✭Mr Velo


    Mr Velo wrote: »
    Hi RS

    Placed an online order yesterday shortly before 4.30pm.
    Just wondering when this should be arriving?

    Cheers.
    Hi Mr Velo.

    Thanks for the order.

    If you could PM me with your real name then I can locate you on our system as there have been many orders in yesterday.

    If it is a TV you have ordered or if the product has to leave our main warehouse in England delivery with be around Friday of this depending on location due to the Saint Patrick's bank holiday and our main warehouse is currently stock taking which has added a few days onto delivery times.

    For order shipping from us here at the Belfast store then delivery is with DPD and will ship to day for delivery tomorrow or Thursday.

    Our courier will be in touch via text to confirm the delivery with you.
    Thanks Kenny.
    PM sent.


  • Company Representative Posts: 17,277 ✭✭✭✭Richersounds.ie: Kenny


    Mr Velo wrote: »
    Mr Velo wrote: »
    Hi RS

    Placed an online order yesterday shortly before 4.30pm.
    Just wondering when this should be arriving?

    Cheers.
    Hi Mr Velo.

    Thanks for the order.

    If you could PM me with your real name then I can locate you on our system as there have been many orders in yesterday.

    If it is a TV you have ordered or if the product has to leave our main warehouse in England delivery with be around Friday of this depending on location due to the Saint Patrick's bank holiday and our main warehouse is currently stock taking which has added a few days onto delivery times.

    For order shipping from us here at the Belfast store then delivery is with DPD and will ship to day for delivery tomorrow or Thursday.

    Our courier will be in touch via text to confirm the delivery with you.
    Thanks Kenny.
    PM sent.
    Cheers Mr Velo.

    Will get back ASAP.


  • Registered Users Posts: 1,809 ✭✭✭Mr Velo


    Hi guys,

    Got a text yesterday from Aramex to say i'll receive delivery 2 working days from yesterday (i.e. Friday).
    When i check the online status though the status is still "Not Yet Shipped".
    Is this normal?

    Thanks


  • Company Representative Posts: 17,277 ✭✭✭✭Richersounds.ie: Kenny


    Mr Velo wrote: »
    Hi guys,

    Got a text yesterday from Aramex to say i'll receive delivery 2 working days from yesterday (i.e. Friday).
    When i check the online status though the status is still "Not Yet Shipped".
    Is this normal?

    Thanks
    Hi Mr Velo.

    There is a little issue with our website which we are working to correct, where it does not show the orders as dispatched.

    I can assure you that your order has been shipped and the text from the courier is correct.


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