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Free calls, being charged

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  • 19-03-2019 3:23pm
    #1
    naasrd
    Registered Users Posts: 2,408 ✭✭✭


    Hi, I'm on a €20 top up free calls bundle and have been charged for some calls to 087 numbers.  Is there a number I can call to get a refund?


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    #2
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    naasrd wrote: »
    Hi, I'm on a €20 top up free calls bundle and have been charged for some calls to 087 numbers.  Is there a number I can call to get a refund?
    Hi naasrd, 

    If you could PM the following details I can look into this for you. 
    1. Mobile Number
    2. Registered Name
    3. PIN Number
    4. Are you the Account Holder?

    Thanks, 
    Grainne


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