Denon and TV Picture not coming on

Irish Gunner

Hi

I have the Deon AVR X 2500H and Samsung UE55KU6400 (https://www.samsung.com/uk/support/model/UE55KU6400UXXU/)

I have the Hdmi cable going from the Virgin Horizon box to the 1 CBL /Sat HDMI slot on the receiver. I also have HDMI cable attached from HDMI (OUT) Monitor 1 ARC
To the HDMI In (ARC) on the TV (https://img.sferis.pl/SnUeloW/_/100/0/K4c2K4E7A0E091x5y3o5u5D8D3W950g8/samsung-65-ue65mu6642uxxh-kolor-czarny.jpg)

I have a Harmony Elite remote and have an activity for the below:

Denon AV Receiver On
Virgin Media DVR on
Samsung Tv On
Denon AV Receiver Input is CBL/SAT
Samsung TV Input HDMI 3
Denon AV receiver Mode MutliChStereo

I have checked various times and all the cables etc are plugged in correctly. However when we turn on the TV we get no video. Everything turns on except there is no picture on the TV.
I keep on having to turn the activity on and off .

Is there any setting that I have wrong or is there any setting I can try as I cannot figure out if it’s the TV or the Receiver that’s causing the problem?

Thanks

akaSol

Irish Gunner wrote: »

Hi

I have the Deon AVR X 2500H and Samsung UE55KU6400 (https://www.samsung.com/uk/support/model/UE55KU6400UXXU/)

I have the Hdmi cable going from the Virgin Horizon box to the 1 CBL /Sat HDMI slot on the receiver. I also have HDMI cable attached from HDMI (OUT) Monitor 1 ARC
To the HDMI In (ARC) on the TV (https://img.sferis.pl/SnUeloW/_/100/0/K4c2K4E7A0E091x5y3o5u5D8D3W950g8/samsung-65-ue65mu6642uxxh-kolor-czarny.jpg)

I have a Harmony Elite remote and have an activity for the below:

Denon AV Receiver On
Virgin Media DVR on
Samsung Tv On
Denon AV Receiver Input is CBL/SAT
Samsung TV Input HDMI 3
Denon AV receiver Mode MutliChStereo

I have checked various times and all the cables etc are plugged in correctly. However when we turn on the TV we get no video. Everything turns on except there is no picture on the TV.
I keep on having to turn the activity on and off .

Is there any setting that I have wrong or is there any setting I can try as I cannot figure out if it’s the TV or the Receiver that’s causing the problem?

Thanks

Your "handshake" is probably out of order : try putting the Samsung last or second last, If not that first.
DRM/HDCP is a fickle thing.

Irish Gunner

akaSol wrote: »

Your "handshake" is probably out of order : try putting the Samsung last or second last, If not that first.
DRM/HDCP is a fickle thing.

Cheers amended sequence so see how that goes