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Canceled Meteor mobile BB for fiber, still getting bill

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  • 20-03-2019 2:43pm
    #1
    rtyped
    Registered Users Posts: 45 ✭


    Hi,

    I canceled meteor mobile bb when moving to eir fiber but I am getting a bill for the old meteor account saying that i am in credit for ~6€  how can I get this refund and the bills stopped?

    Thanks.


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  • Options
    #2
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    rtyped wrote: »
    Hi,

    I canceled meteor mobile bb when moving to eir fiber but I am getting a bill for the old meteor account saying that i am in credit for ~6€  how can I get this refund and the bills stopped?

    Thanks.
    Hi rtyped, 

    Could you PM the following details and I will look into this for you?
    1. Registered Name
    2. Registered Address
    3. Account Number
    4. DOB
    5. Are you the Account Holder? 

    Thanks, 
    Grainne


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