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Eir Mobile: changing plan to sim only

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  • 20-03-2019 4:12pm
    #1
    leahyl
    Registered Users Posts: 14,279 ✭✭✭✭


    Hi, I am a current eir mobile customer and I am out of contract; is it possible to change to the 9.99 sim only plan as I am an existing customer? I tried to do it online last night but it's asking me for my eir account number and my landline even though I don't have a broadband/landline account with eir.

    Thanks


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    #2
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    leahyl wrote: »
    Hi, I am a current eir mobile customer and I am out of contract; is it possible to change to the 9.99 sim only plan as I am an existing customer? I tried to do it online last night but it's asking me for my eir account number and my landline even though I don't have a broadband/landline account with eir.

    Thanks
    Hi leahyl, 

    It is not possible to renew your contract online. 

    You will need to contact our customer care team who will process this. 

    Thanks, 
    Grainne


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