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Sent bill for prepay acc

  • 22-03-2019 3:54pm
    #1
    Vbr
    Registered Users Posts: 1 ✭


    Moved to a new house and received a bill from electric ireland saying we owe them money we had a prepay acc with a balance of about 60 euro. I have tried to contact you 3 times to sort this out. Help


Comments

  • #2
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi Vbr,

    With regard to a query about a closing bill for a pay as you go (PAYG) account, it is necessary to contact the dedicated PAYG advisors directly as we do not have access to the PAYG system here in the Social Media department. The landline for the PAYG team is 01 8529534, and there are PAYG advisors on the Live Chat team also.

    Best regards,
    Una


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