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Data limit issues.

  • 22-03-2019 4:54pm
    #1
    mayhem#
    Registered Users, Registered Users 2 Posts: 2,051 ✭✭✭


    Hello,

    I have not exceeded my data limits (checked my account) but have had no data access for the past two days.
    Just spent half an hour with chat support who don't even seem to comprehend the issue.
    Can someone here please assist me?


Comments

  • #2
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    mayhem# wrote: »
    Hello,

    I have not exceeded my data limits (checked my account) but have had no data access for the past two days.
    Just spent half an hour with chat support who don't even seem to comprehend the issue.
    Can someone here please assist me?
    Hi mayhem, 

    I can look into this. Could you PM the following details?
    1. Registered Name 
    2. Registered Address
    3. Account Number
    4. DOB
    5. Are you the Account Holder?

    Thanks, 
    Grainne


  • #3
    mayhem#
    Registered Users, Registered Users 2 Posts: 2,051 ✭✭✭mayhem#


    Will do.


  • #4
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    mayhem# wrote: »
    Will do.
    Hi mayhem, 

    I have responded to your PM. 

    Could you please respond when you can. 

    Thanks, 
    Grainne


  • #5
    mayhem#
    Registered Users, Registered Users 2 Posts: 2,051 ✭✭✭mayhem#


    Replied.


  • #6
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    mayhem# wrote: »
    Replied.
    Thanks mayhem,

    I have responded to your PM. 

    Thanks, 
    Grainne


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