Canceled Eir.

MentalMario

Hi,

I cancelled Eir last week and am currently waiting for my 30 days notice to expire so I can move to another provider.

I cancelled everything. Phone TV and landline and broadband and also mobile. However, due to countless terrible experiences with you, I can't help but fear something is going to go wrong somewhere, more than likely with mobile.

Would you be able to check the following for me if I pm you account details :

1. That all my eir services are cancelled including mobile.
2. What happens my mobile when it cancels initially. Does it go to payg from billpay before I move it from Eir?
3. I'd like you to remove my bank account details from your system so it cancels the direct debit. I've no problem paying the final bill. I just dont trust you guys to take the correct amount. Can you do this?
4. If I can move broadband to another provider during my notice period to Eir. I'd like to keep a continuous connection to the Internet and there may be a few days shut off if I wait for my eir account to close.

I can't bring myself to ring up about these and going through another hour or two of bull****.

If you need anything else, please let me know. Cheers.

eir: Linzi

MentalMario wrote: »

Hi,

I cancelled Eir last week and am currently waiting for my 30 days notice to expire so I can move to another provider.

I cancelled everything. Phone TV and landline and broadband and also mobile. However, due to countless terrible experiences with you, I can't help but fear something is going to go wrong somewhere, more than likely with mobile.

Would you be able to check the following for me if I pm you account details :

1. That all my eir services are cancelled including mobile.
2. What happens my mobile when it cancels initially. Does it go to payg from billpay before I move it from Eir?
3. I'd like you to remove my bank account details from your system so it cancels the direct debit. I've no problem paying the final bill. I just dont trust you guys to take the correct amount. Can you do this?
4. If I can move broadband to another provider during my notice period to Eir. I'd like to keep a continuous connection to the Internet and there may be a few days shut off if I wait for my eir account to close.

I can't bring myself to ring up about these and going through another hour or two of bull****.

If you need anything else, please let me know. Cheers.

Hi MentalMario 

Can you pm me the following details please and I will look into the above for you.

Name
Account Number
1st line of address
DOB
Are you the account holder?

Many thanks

Linzi