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Product refund on microft band 2 and band 1.

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  • 02-04-2019 7:22pm
    #1
    PS I love U
    Registered Users Posts: 7 ✭


    Hello,
    I've just learned that microsoft are refunding band 1/2 users on the devices as they are ceasing support from May 19.
    When I contacted them about it, they said if I didn't purchase the device from them, I would be best to return it to retailer.

    I have packaging and receipt from argos march 2016, but I doubt argos will be able to entertain me.

    Anyone have advice,
    I did get a number from microsoft as a reference for refund.

    Thanks.


Comments

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    #2
    L1011
    Registered Users Posts: 69,013 ✭✭✭✭L1011


    Have you actually used it recently - the refund only applies to people who has used it since December and *before* the announcement? (edit - if they've given you a reference number I presume you have)

    I'd give it a few days to see if specific UK/Ireland refund info comes out.


  • Options
    #3
    PS I love U
    Registered Users Posts: 7 ✭PS I love U


    L1011 wrote: »
    Have you actually used it recently - the refund only applies to people who has used it since December and *before* the announcement? (edit - if they've given you a reference number I presume you have)

    I'd give it a few days to see if specific UK/Ireland refund info comes out.

    Hey, thanks for the reply.
    I've used it a few times last year and had hoped to start using it again.
    My new phone couldn't open the health app when I went to use it a few weeks ago and that's when I realised it was becoming obsolete.
    I thought the notice mentions use of the device anytime during 2018 up to March 2019.


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