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SEPA payment from AIB to BOI still not through

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  • 03-04-2019 9:34am
    #1
    Hero777
    Registered Users Posts: 98 ✭✭


    A SEPA payment was made to my account on Saturday, however it has still not hit my account (as of Wed morning). 

    Simple question - why not? 


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  • Options
    #2
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Hero777 wrote: »
    A SEPA payment was made to my account on Saturday, however it has still not hit my account (as of Wed morning). 

    Simple question - why not? 


    Hi Hero777,

    Thanks for contacting us here today.

    As the transfer is being processed by AIB, you'll need to ask the sender to raise a query with them to trace the payment. We apply incoming credits as soon as they're received and transfers between Irish and EU banks should only take one working day.

    Thanks
    Tara


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