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Notification of refund but card has expired

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  • 11-04-2019 4:07am
    #1
    bertsmom
    Registered Users Posts: 539 ✭✭✭


    I've been notified that im being refunded by zooplus for dog food purchased that has been recalled as toxic. The amount is over two hundred euros however the card that I used to buy online with has since expired. Its an AIB debit visa can they still issue a refund to that account even though I now have an updated card with new expiry date etc?
    Any advice appreciated


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    #2
    GerardKeating
    Registered Users Posts: 7,667 ✭✭✭GerardKeating


    If hte new card is with the same issuer (AIB?) then there is a good chance that the refund will be "forwarded" to your new card, but a quick phone call to AIB will clarify/confirm that for you.


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    #3
    daheff
    Registered Users Posts: 5,866 ✭✭✭daheff


    New cards with the same issuer generally have the same card number, just new expiry /ccv dates. You only need the card number to issue a refund.


    i'm guessing it'll be fine.


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