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Oxigen waste over the weight charges

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  • 16-04-2019 7:41pm
    #1
    jimjangles
    Registered Users Posts: 167 ✭✭


    Oxigen charged me 2.41 euros for going over their weight allowance limit.
    I tried to pay it on their website and it comes up with a message saying enter an amount greater than or equal to 10 euro.
    That's bs.
    Why would I want to pay them 10 euro?
    I only owe 2 euros and 41 cent.
    How am I supposed to pay Oxigen?


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    #2
    demanufactured
    Closed Accounts Posts: 5,756 ✭✭✭demanufactured


    jimjangles wrote: »
    Oxigen charged me 2.41 euros for going over their weight allowance limit.
    I tried to pay it on their website and it comes up with a message saying enter an amount greater than or equal to 10 euro.
    That's bs.
    Why would I want to pay them 10 euro?
    I only owe 2 euros and 41 cent.
    How am I supposed to pay Oxigen?

    So,
    Have you contacted them?


  • Options
    #3
    dragona
    Registered Users Posts: 1,646 ✭✭✭dragona


    I have cancelled my contract with Oxigen, due to them massively overcharging me.

    I don't trust them, don't trust the weights they say my bins are, suddenly adding 100kgs over, two or three times when I am positive my waste should be more or less the same every fortnight.

    Unless someone was putting their rubbish in my bin, but I would have noticed I think.

    They now have added on a service charge payable monthly whether or not they take your waste. No thanks!


  • Options
    #4
    lmimmfn
    Registered Users Posts: 3,553 ✭✭✭lmimmfn


    dragona wrote: »
    I have cancelled my contract with Oxigen, due to them massively overcharging me.

    I don't trust them, don't trust the weights they say my bins are, suddenly adding 100kgs over, two or three times when I am positive my waste should be more or less the same every fortnight.

    Unless someone was putting their rubbish in my bin, but I would have noticed I think.

    They now have added on a service charge payable monthly whether or not they take your waste. No thanks!
    Thanks for the info, first I've heard of their new monthly charge( which I would consider in breech of contract even with pay as you go as they never notified us) , will change providers as soon and my balance is empty


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