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Stop Gmail sending company email to spam

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  • 03-05-2019 6:13pm
    #1
    Jurgen Klopp
    Closed Accounts Posts: 1,807 ✭✭✭


    Gmail keeps sending work emails to spam

    Does anyone know how can I set it up that all emails from the organisational email don't go to the spam folder?

    Not a specific email, all emails that contain for example @workorganisation.ie


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    #2
    Johnboy1951
    Registered Users Posts: 14,011 ✭✭✭✭Johnboy1951


    Would an email filter do what you need?

    https://gsuite.google.com/intl/en/learning-center/products/gmail/common-filters/#!/


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    #3
    Jurgen Klopp
    Closed Accounts Posts: 1,807 ✭✭✭Jurgen Klopp


    I tried creating a filter and if you don't mind the "do not send to spam" is missing

    The mail's are forwarded from my outlook email so I have go into the contacts in outlook and added @workorganisarion as a contact

    Let's see if it works


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    #4
    coylemj
    Registered Users Posts: 25,445 ✭✭✭✭coylemj


    Are you physically moving the e-mails from spam to another folder? Or do you first press the 'not spam' button.


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    #5
    ressem
    Registered Users Posts: 2,426 ✭✭✭ressem


    The filter is visible in my gmail at the moment.
    So I created one there

    1) Go to gmail on the web browser.
    2)Click on the Settings "Cog" near the top right, to bring up the settings page
    3) Click on Filters and Blocked Addresses
    4) Click Create a new filter
    5) Put in your From as "*@workorganisation.ie"
    6) Click on Create Filter.
    7) The next, resulting page is titled "When a message arrives that matches this search:"
    Select "Never send it to Spam"
    8) Click again on Create Filter


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    #6
    Jurgen Klopp
    Closed Accounts Posts: 1,807 ✭✭✭Jurgen Klopp


    I have clicked not spam on the previous emails and all still get sent there

    I tried as you outlined Ressem. I tried desktop mode via browser and nothing

    Are you using a desktop or laptop out of interest?


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    #7
    ressem
    Registered Users Posts: 2,426 ✭✭✭ressem


    Jurgen Klopp wrote: »
    I have clicked not spam on the previous emails and all still get sent there

    I tried as you outlined Ressem. I tried desktop mode via browser and nothing

    Are you using a desktop or laptop out of interest?

    It's a laptop.

    edit..
    hmm, if you use it on a small screen 1366x768, then the second "Create filter" button is hidden, and no scroll-bar shown to allow access. Needed to use "Ctrl -" to zoom out on the web page.


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    #8
    Jurgen Klopp
    Closed Accounts Posts: 1,807 ✭✭✭Jurgen Klopp


    I used Puffin Browser and it brought me to teh proper desktop site and was able follow your directions, thanks Ressem


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    #9
    BailMeOut
    Registered Users Posts: 2,985 ✭✭✭BailMeOut


    Your work email may not bet setup correctly. Use the tools here https://mxtoolbox.com to see if something is misconfigured. I'd also analyse an email header as maybe your work SPF is not setup or a sending server is blacklisted.


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