Tesla Model 3 thread - V2.0

ELM327

ted1 wrote: »

In fairness. Computer says no is something you might expect from a budget airline. But buying a car worth 59,000 you would expect some kind of service

You have to remember that paying €59k is small change for a company where cars cost over €80k normally.
I was looking at a new X there and it's nearly 100k for the cheapest one since the standard range one was removed.

mrbongo

Lumen wrote: »

Since Tesla can sell the car anyway, why would they want you as a customer?

Eh? Surely any business wants to increase sales. A business is not simply "I've got 10 on hand and am happy when they're all sold", it's built on selling as much as possible.

On customer service, a tiny effort on Tesla's part would've prevented the loss of a sale plus turn an effort into some positive publicity, rather than negative as here.

It's all small change in Tesla's scale but attitude is poor.

Slaanesh

ELM327 wrote: »

Just wait, you'll get your car, and it will be the best car you've ever owned, because it's a Tesla it is worth the hassle.

Jesus, fanboy much!? You're beginning to sound like me :P

Lumen

mrbongo wrote: »

Eh? Surely any business wants to increase sales. A business is not simply "I've got 10 on hand and am happy when they're all sold", it's built on selling as much as possible.

This is a common misconception. Have you never heard of "firing the customer"?

mrbongo wrote: »

On customer service, a tiny effort on Tesla's part would've prevented the loss of a sale plus turn an effort into some positive publicity, rather than negative as here.

I can't speak for anyone else, but you moaning about them not bending over backwards makes no difference to my perception of the brand, except that I might be a bit more careful filling out the order form. So thanks for that.

I care more about real issues.

ELM327

mrbongo wrote: »

Eh? Surely any business wants to increase sales. A business is not simply "I've got 10 on hand and am happy when they're all sold", it's built on selling as much as possible.

On customer service, a tiny effort on Tesla's part would've prevented the loss of a sale plus turn an effort into some positive publicity, rather than negative as here.

It's all small change in Tesla's scale but attitude is poor.

Yes but if the first 10 are no hassle, and you are hassle, the 10 sales are easier than dealing with a problem customer for an 11th sale that costs them more in opex (employing staff to deal with you) and that eats into what is probably a very thin margin. If you ordered an SR+ in white with no extras it's probably not even making them more than a couple of percent. Their profit is in the M3P/LRAWD models

mrbongo

ELM327 wrote: »

Yes but if the first 10 are no hassle, and you are hassle, the 10 sales are easier than dealing with a problem customer for an 11th sale that costs them more in opex (employing staff to deal with you) and that eats into what is probably a very thin margin. If you ordered an SR+ in white with no extras it's probably not even making them more than a couple of percent. Their profit is in the M3P/LRAWD models

You're suggesting that adding a referral code to an order is eating up the profits of their cars?

You think that adding a referral code is more costly than responding to the multiple emails and the whole business of processing the order refund?

mrbongo

Lumen wrote: »

I can't speak for anyone else, but you moaning about them not bending over backwards makes no difference to my perception of the brand, except that I might be a bit more careful filling out the order form.

Bend over backwards? What I requested, and what has been processed many times in the past, was far, far from bending over backwards.

And I didn't post to change your perception, simply as a heads up to people. Was I supposed to not tell people about it for some odd reason? It was an easy and reasonable request to fulfil, one which they can't prevent anyway as I can reorder with the referral code.

eddhorse

Can I ask what a referral code is worth in real life money?

Lumen

mrbongo, the problem with your logic, again, is that they are not building all the cars they can sell, they are selling all the cars they can build.

They are supply constrained, and have chosen to deal with this via massive waiting lists as opposed to just raising the price of the car until demand matches supply.

If they raised the price €10k then demand would probably reduce to meet supply, margins would go up, and their shareholders would stop moaning about the precarious financial state of the company.

But Musk doesn't want to do that, he wants to keep the promise of reasonably priced EVs that blow away the opposition.

It's the same logic that drives the decision for Telsa to not advertise. Musk doesn't want to spend money on advertising, because that would make the cars more expensive.

There are other inflexibilities that I find mildly irritating. Why can't I order a Model 3P with 18" wheels? Why can't I have a different interior colour to black or white? Why can't I have the car in lambo orange? But that's all part of the deal, you get what's on offer or you go elsewhere.

jarrieta

Just received a text from Tesla that deliveries are expected end of 2019, so now it is official I'd say

bdogg

Just got this text... not sure if it's a good or a bad thing

unkel

eddhorse wrote: »

Can I ask what a referral code is worth in real life money?

Feck all.

eddhorse

Norweigian country code?

jfk75

bdogg wrote: »

Just got this text... not sure if it's a good or a bad thing

Me too, very disappointed. :mad::mad:

Tesla Update: Model 3 deliveries in the Republic of Ireland are expected to begin towards the end of 2019. We will be in contact to arrange your delivery as the date approaches. To unsubscribe from SMS, reply STOP.

eddhorse

unkel wrote: »

Feck all.

Thought so, No point even quarrelling over.

Teslablue

Just got a text message from Tesla
Tesla update:Model 3 deliveries in the Republic of Ireland are expected to begin towards the end of 2019. We will be in contact to arrange your delivery as the date approaches.
Ie forget about soon it could be January

Markjsca1

eddhorse wrote: »

Can I ask what a referral code is worth in real life money?

Sandyford told me it's about €12-14 for a full charge supercharging session, which gives you ~400km. So a referral should be worth about €40-50.

bdogg

Teslablue wrote: »

Just got a text message from Tesla
Tesla update:Model 3 deliveries in the Republic of Ireland are expected to begin towards the end of 2019. We will be in contact to arrange your delivery as the date approaches.
Ie forget about soon it could be January

Expected.... towards the end...

all very vague.

We're practically on month 9 of 12 of 2019.

It IS towards the end of 2019!

This text message clarifies nothing.

BobbyBingo

jarrieta wrote: »

Just received a text from Tesla that deliveries are expected end of 2019, so now it is official I'd say

#metoo

smokybacon

Markjsca1 wrote: »

Sandyford told me it's about €12-14 for a full charge supercharging session, which gives you ~400km. So a referral should be worth about €40-50.

I thought 15 to 20. Decent referral amount to get people pushing Tesla’s should be maybe worth €100 or floor mats or free satellite mapping maybe?

smokybacon

Shhhh....Got text.

Need someone to do spreadsheet showing who got it and what reservation number they had.

Yurple

I dont understand why a text like this is necessary at all? If you are going to update all your customers at least give some solid information...
This text is basically like having no information because it is so vague.

bdogg

Markjsca1 wrote: »

Sandyford told me it's about €12-14 for a full charge supercharging session, which gives you ~400km. So a referral should be worth about €40-50.

Sounds about right, think the Model 3 battery is 70-75kw.

Supercharging in ireland is €0.32 per kWh. So 0-100% would be €20-25.

In reality you're not going to arrive with 0% or leave with 100%. Best practice I found was to hit supercharger with 15-20% and leave with 75-80% and get on your way.

Also remember all the free charging at hotels etc. That's at 30 miles an hour. In 4-5hrs there you can totally fill your car up for nowt. Supercharging isn't the be all and end all. You'll use it very little in ROI I reckon.

projectmayhem

At least that text clarifies something, even if it is vague. And hopefully this means a November/December shipping window, rather than December/January.

I’d love to know what caused the delay. Even if it’s just Brexit & trying to flood the UK market prior to Oct 31st.

bf

Some communication is better than none! If nothing else it finally kills off the end of Sept hopes. I had resigned myself to next year in any event, just need to figure out what to buy now in the short term to keep me ticking over & can move on quickly

s8n

The text is the Tesla equivalent of “comfort message” when on hold in a call centre “your call I important to us....”

eddhorse

No text for me #233

projectmayhem

eddhorse wrote: »

No text for me #233

Speaking of invoice numbers, would it make sense to spin up a Google doc to track invoice numbers & car specs? There was a similar thread for the UK on one of the Tesla forums.

smokybacon

s8n wrote: »

The text is the Tesla equivalent of “comfort message” when on hold in a call centre “your call I important to us....”

True. It’s like “we do know your waiting”.

Also there is a box to tick for text notification on the website - maybe why some didn’t receive it.

smokybacon

projectmayhem wrote: »

Speaking of invoice numbers, would it make sense to spin up a Google doc to track invoice numbers & car specs? There was a similar thread for the UK on one of the Tesla forums.

No way will there be no deal crash out brexit. There would be riots over there. Boris couldn’t be that stupid - and I’d say decision makers at Tesla don’t think that either. Doubt it is reason for delay here.

Lumen

I can't remember if this latest nextmove #ServiceHell video has been posted yet, but...

Two senior Tesla staff in Germany quit over service issues, service appointments only through app and with ~8 week wait for an appointment. Cars being promised new and then offered second hand, breaking the requirement to reclaim grants and VAT.

There are a number of large Tesla leasing and rental operations in the US but every new country operation seems to have to learn how to do it from scratch.

It reminds me somewhat of getting Apple kit (iMacs and Macbooks) serviced in Ireland, a total nightmare for a business. My company bought a load of them, but the repairs all had to be done through third party and it could take a week to get a repair done. So in the end we had to hold spare inventory (at cost of substantial depreciation) and cycle them in to avoid people being stuck when something went wrong.

Whereas if we bought Dell we'd have an engineer on site with a replacement machine the same day.

https://www.youtube.com/watch?v=3tnYMIarO7o

Kicha

Got text from tesla..
Probably others got it too..
Says delivery is by the end of 2019..
Finally some progress...ðŸ‘ðŸ¼ðŸ‘ðŸ¼ðŸ‘ðŸ¼

eddhorse

eddhorse wrote: »

No text for me #233

Correction I did get the same text, there is a car somewhere on the planet with my name on it that may or may not be delivered in the distant future.

btkm8unsl0w5r4

got the same text...I feel like Elon loves me and cares for me. I feel so close to him right now.....

ted1

ELM327 wrote: »

Yes but if the first 10 are no hassle, and you are hassle, the 10 sales are easier than dealing with a problem customer for an 11th sale that costs them more in opex (employing staff to deal with you) and that eats into what is probably a very thin margin. If you ordered an SR+ in white with no extras it's probably not even making them more than a couple of percent. Their profit is in the M3P/LRAWD models

Sorry. If that’s hassle , how much hassle is a warranty repair ? Will they just say feck off you are to much hassle.

Lumen

ted1 wrote: »

Sorry. If that’s hassle , how much hassle is a warranty repair ? Will they just say feck off you are to much hassle.

In that German video I posted earlier there was a customer who had spent 7 weeks getting in and out of the car via the passenger door because the driver door wasn't working. He got an appointment for October.

(I may have slightly misremembered this)

dingledosser

I got text too, order number 56. SR+.

Gumbo

Kicha wrote: »

Got text from tesla..
Probably others got it too..
Says delivery is by the end of 2019..
Finally some progress...ðŸ‘ðŸ¼ðŸ‘ðŸ¼ðŸ‘ðŸ¼

Seth Orange Springboard wrote: »

got the same text...I feel like Elon loves me and cares for me. I feel so close to him right now.....

I tweeted him this morning asking why NZ got deliveries today, and Ireland had no info available, never mind a delivery date, even though we both had the same order released date

EVGuy

Kicha wrote: »

Got text from tesla..
Probably others got it too..
Says delivery is by the end of 2019..
Finally some progress...ðŸ‘ðŸ¼ðŸ‘ðŸ¼ðŸ‘ðŸ¼

That's unfortunately not what it says at all, it says they currently hope to start shipping before the end of the year. That does not mean they will actually deliver by the end of the year.

These kinds of communications tend to be carefully worded so that at a quick glance, you think they are giving you some concrete information, when in fact they are being just as vague as they have been up til now, they've effectively just moved the goal-posts a bit further again (i.e. order page moving from July, to August and then to October.

It still says October on the ordering page, it's obvious that that "estimate" can't be trusted and is just there so people don't think they might be waiting for many months and wil put down their deposit today.

The wording of the text message makes it sound more like November-December, so the order page should also reflect that.

Realistically, I'm not sure we will see any here in 2019.

The other issue I have is taking posession of a very expensive (to me anyway) car that likely needs to be well inspected, in the middle of an Irish winter and then driving it out onto potentially horrible, wet, muddy and possibly salted roads before having a chance to even put some protection on it, not even a coat of wax/anti-corrosion spray.

This is starting to put a very bad taste in my mouth.

I had the opportunity to buy a Kona electric earlier in the year but indication were that the M3, the car I really want, was near so I didn't. I'm now without a car coming into the winter and would be gutted if I bought another brand now and then suddenly the M3 appears.

It's really feeling like a carrot on a stick at this point.

/rant

ELM327

Kona electric in paddy spec is not a competitor to the m3. Doesnt even have adaptive cruise!

jfk75

Agreed, no text, email etc. mean anything until we actually see cars being handed over. Like you, this is a very expensive car for me, I was hoping not to have to spend dead money on my current car but it looks like I'll have no choice now as services, NCT and Tax are all due by the end of the year. On the inspection side, it would have been ideal to collect the car during this fine weather so as to have a good look around it for possible defects. There are too many horror stories going around from new owners who didn't bother with due diligence only to find later that their cars were less than perfect. It will be hard to do a thorough inspection on a cold wet winters day.

btkm8unsl0w5r4

jfk75 wrote: »

Agreed, no text, email etc. mean anything until we actually see cars being handed over. Like you, this is a very expensive car for me, I was hoping not to have to spend dead money on my current car but it looks like I'll have no choice now as services, NCT and Tax are all due by the end of the year. On the inspection side, it would have been ideal to collect the car during this fine weather so as to have a good look around it for possible defects. There are too many horror stories going around from new owners who didn't bother with due diligence only to find later that their cars were less than perfect. It will be hard to do a thorough inspection on a cold wet winters day.

Dont worry lads the delivery area is indoors, you can have a good look there and measure all the panel gaps :P

jfk75

Seth Orange Springboard wrote: »

Dont worry lads the delivery area is indoors, you can have a good look there and measure all the panel gaps :P

:p:p Eh...I think panel gaps would be the least of anyone's worries!;);):D:D I'd be alot more interested in paint missing and bare metal exposed, missing switches, dents, scratches,incorrect VINs , wrong reg plates on the car, torn upholstery, misaligned roof glass etc etc..........but then again, it'll be "shiny" so I'll probably just ignore all of that...:rolleyes:;):D

EVGuy

ELM327 wrote: »

Kona electric in paddy spec is not a competitor to the m3. Doesnt even have adaptive cruise!

I agree 100%, that's why I didn't buy it, I queried as to why they don't have the top spec one with ACC (that also adjusts the regen automatically) especially as the price for it (UK) is not much more and they are only doing one model and the response was "We did a deal to get the cars direct from Korea rather than the UK )Brexit issues no doubt) and part of the deal was just the one model", not comment on why it wasn't the top one.

Truly sad.

I've an M3 reserved since launch, that's what I want, even though it's way more than I can afford/justify, buit over the long term I can make it work and will likely enjoy it a lot and get more use out of it than previous "shopping trolleys with occasional blasts" due to the low running costs, fun factor, less stress in traffic and lovely sound system + all the goodies coming with the updates.

However, having no car at all is likely to become a problem in the winter and I am not buying an ICE nor an old Leaf. I buy a car and keep it for 15-20+ years usually.

I'll muddle by somehow though I'm sure.

On a related note, can more people maybe moan to SC Sandyford about why Homelink is not included for RHD buyers? They don't even seem to be offering it as an option (they removed it in the US but you can have it fitted for $300 which I would be fine with).

If we ever want to see robotaxi and proper summon and you have a garage or automatic gate, it will be essential.

KCross

EVGuy wrote: »

I buy a car and keep it for 15-20+ years usually.

Wow! You are rare I'd say!

Fair play all the same, you deserve your Model 3!

ELM327

Just buy a bangernomics ICE to do you till the M3 arrives?
I'm sure you won't be the only one in the same boat,

I am doing the same thing! 2009 skoda superb diesel till we move and I can finance my new EV

EVGuy

ELM327 wrote: »

Just buy a bangernomics ICE to do you till the M3 arrives?
I'm sure you won't be the only one in the same boat,

I am doing the same thing! 2009 skoda superb diesel till we move and I can finance my new EV

I have one in the drive, but the insurance went through the roof as it's 22 years old.

It would need about 1000 in repairs + 2800 insurance + 500 tax to get it on the road and then I have to deal with the expensive of filling it up.

I'm not buying some banger on its last legs to drive around spewing filth. I'd rather spend the ~€250 on a set of knobby tyres for the bike for winter days and maybe a heated jacket.

I'd actually consider buying something like a Zero FXS with knobbies rather than putting the money into an ICE car, but then I probably wouldn't have the funds to buy the M3.

It would help if Tesla lowered their finance rate, maybe give us all 0% finance to compensate for the wait (or even something like 2%).

As an aside, do you do CAN hacking? I'm asking based on your username.

IITYWYBMAD

Folks, I've been following the thread with interest over the past couple of weeks, and I've decided I'm going to take the plunge on the M3. I've a slightly different scenario, in that I currently have a company car on lease, and I'll be doing the same arrangement with the M3. My current lease expires in Feb 2021, so I guess I'll place my order in Feb/Mar next year. One question, with regards to the M3 is the boot/front boot capacity. Would you be able to fit a set of golf clubs into the boot?

bdogg

IITYWYBMAD wrote: »

Folks, I've been following the thread with interest over the past couple of weeks, and I've decided I'm going to take the plunge on the M3. I've a slightly different scenario, in that I currently have a company car on lease, and I'll be doing the same arrangement with the M3. My current lease expires in Feb 2021, so I guess I'll place my order in Feb/Mar next year. One question, with regards to the M3 is the boot/front boot capacity. Would you be able to fit a set of golf clubs into the boot?

Absolutely. There is loads of space in the boot. Perhaps 4 sets?

https://www.youtube.com/watch?v=Cb4xaJRoo00

slave1

I for one will not be taking my driver out and risk snapping it, boot will need to take a proper full cart bag including driver and woods. It looks like it will fit diagonally