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Late Payment

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  • 13-05-2019 4:44pm
    #1
    The galway legend
    Registered Users Posts: 9 ✭


    Hi if my direct debit defaulted will my power be okay? I cant pay my bill until Tuesday so just wondering if there will be any issue


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    #2
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi The galway legend,

    Thank you for getting in touch.

    Disconnection for non payment would not take place due to just one missed direct debit.

    Is it Tuesday 21st May that you will be able to pay it?

    Thanks again,
    Una


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    #3
    The galway legend
    Registered Users Posts: 9 ✭The galway legend


    I can pay it Wednesday 15th, original Dd missed on 24th of April and they tried to take it again today. I can pay it in full Wednesday to problem just want to make sure it is okay


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    #4
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi The galway legend,

    To ensure that your direct debit discount remains, just make the bill payment on Wednesday by bank card or through online billing if you have it - both are linked to here.

    Then reinstate your direct debit, either through online billing, or by phoning Electric Ireland Customer Service on 1850 372 372 or 01 8529534.

    If you would like us to review the account, private message us the relevant Electric Ireland account number, stating that you are the account-holder, and confirming your name, address and date of birth.

    We will be able to respond either this evening or tomorrow.

    Best regards,
    Una


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