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Closing Account issue

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  • 22-05-2019 8:21am
    #1
    mayordenis
    Moderators, Education Moderators Posts: 9,634 Mod ✭✭✭✭


    Hi,

    A bit over a week ago I submitted meter readings for my gas and electricity to close my account.

    My gas account has been closed but my electricity account has not been.

    Any help appreciated, thanks.


Comments

  • Options
    #2
    Electric Ireland: Aoife
    Company Representative Posts: 361 Verified rep ✭Electric Ireland: Aoife


    Hi mayordenis,

    Thank you for getting in touch.

    Can you please send us a private message with your details?

    For account security, we will require the following:

    - Your full name
    - Your contact number
    - Your account number
    - The first line of your address
    - Confirm that you are the account holder (Yes/No)

    We can then look into your query.

    Kind regards,
    Aoife


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