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Why is it impossible to talk to anyone at BOI!!!!!

Options
  • 18-06-2019 2:56pm
    #1
    deecom
    Registered Users Posts: 425 ✭✭


    Rang customer service get stuck at the options menu, press one for personal, press to for business. You have not selected a valid option! 

    I have used three different phones, always the same!


    BOI at the rate you treat customers you won't have many soon!


Comments

  • Options
    #2
    Bank of Ireland: Lorna
    Closed Accounts Posts: 423 ✭✭Bank of Ireland: Lorna


    Hi deecom,

    Thanks for getting in touch.

    I'm sorry to hear that you've had difficulty getting through to us. We'd like to help you here.

    Can you tell us which department you're looking for?

    Thanks,

    Lorna


  • Options
    #3
    deecom
    Registered Users Posts: 425 ✭✭deecom


    Looking for personal account assistance on 365 


  • Options
    #4
    Bank of Ireland: Lorna
    Closed Accounts Posts: 423 ✭✭Bank of Ireland: Lorna


    Thanks for getting back to us deecom.

    You can contact our Digital Activation team directly on Freephone number 1800946156. They can help with all log on queries.

    They're open until 5pm today and there is little to no wait time.

    Thanks,

    Lorna


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