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Motor Insurance Phone Lines

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  • 01-07-2019 2:49pm
    #1
    Shelli2
    Registered Users Posts: 928 ✭✭✭


    I've tried 5 times today to get through to the motor insurance department.
    I've made 3 call back requests.
    It's impossible to get through, I've stayed on hold for up to 15 minutes with no joy.

    I want to query a DD payment and also my renewal.

    I'm not confident renewing my policy now, very poor service.


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    #2
    Bank of Ireland: John
    Closed Accounts Posts: 204 ✭✭Bank of Ireland: John


    Shelli2 wrote: »
    I've tried 5 times today to get through to the motor insurance department.
    I've made 3 call back requests.
    It's impossible to get through, I've stayed on hold for up to 15 minutes with no joy.

    I want to query a DD payment and also my renewal.

    I'm not confident renewing my policy now, very poor service.


    Hi Shelli2,

    Thanks for getting in contact with us today.

    We are sorry to hear of the trouble you are having trying to get in contact with our Motor Insurance Department.

    Can you please send us a PM with your full name and contact telephone number and we can arrange a call for you.

    Please note, this call will most like be tomorrow.

    Thanks.

    John


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