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Smarter Home offline since last Friday

flat6 · 2019-07-02 14:56:51

Got a notification of an outage lasting "a number of days" last Friday. Service still offline today. As someone who works in software, I can't conceive of a scenario in which a multi-day outage like this can occur. How do I go about cancelling my subscription? [Snipped]

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02-07-2019 3:56pm

#1

flat6

Registered Users Posts: 64 ✭✭

Join Date: March 2005

Posts: 48

Got a notification of an outage lasting "a number of days" last Friday.

Service still offline today.

As someone who works in software, I can't conceive of a scenario in which a multi-day outage like this can occur.

How do I go about cancelling my subscription?

[Snipped]

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#2 02-07-2019 5:38pm
Electric Ireland: Una

Closed Accounts Posts: 1,178 ✭✭✭

Join Date: September 2015

Posts: 1165

Hi flat6,

Sorry about this inconvenience.

We must direct you to Home Services for your query, if you telephone them directly on 1850 372 333.

Kind regards,
Una

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