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Insurance rejected then offered when I called back?

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  • 02-07-2019 4:25pm
    #1
    Registered Users Posts: 1


    I got car insurance with a company a few months ago and cancelled within the cooling off period as I was having issues with the car, before I done so I made it clear to double check with the provider that I could come back to them if I sort it out and start a fresh policy

    Fast forward to a month later, my car ended up being fixed and I called to start a new policy and get a quote, while doing this I told the person on the phone that I had one before and cancelled it as I didn’t have a working car, I was put on hold for a while and the person came back and said that unfortunately their policy states that if you cancel within the cooling off period they’re not allowed give you insurance anymore. I was devastated and tried to argue my case that I had been told by numerous other employees that I could. The person didn’t seem to know what they were saying and I tried to explain that I don’t want the old policy and just a new one that the car is working none...refused.

    Anyways, I was absolutely devastated and raging as it was the cheapest I had gotten anywhere. After a few hours, I decided to phone back and try argue my case. Instead, I just called as if I was starting a new quote but I told the person this time that I had cancelled before during the cooling off period and this person told me that it was fine and I could still proceed?? In the end, I managed to get the cheapest insurance, I’ve ever been offered and didn’t argue with that.

    Now I’m thinking they could come back and cancel it. Is this allowed?


Comments

  • Registered Users Posts: 18,992 ✭✭✭✭Del2005


    Cancel for what? They have a recording of you telling them that you cancelled so they can't use that.


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