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Continuous alert from zone

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  • 02-07-2019 7:37pm
    #1
    mossie
    Registered Users Posts: 2,197 ✭✭✭


    Hi,

    I have a Visonic Powermax (Homesafe) alarm, around 10 years old. For the last week or so I've been getting an alert for one zone - "Garage alarmed". There's nothing I can see causing it and I've changed the battery. Is it possible that the sensor is banjaxed? I've set a bypass at the moment but I still can't set the alarm as the alert is in memory and I can't get rid of it. I'm also getting a tamper alarm for my siren which clearly hasn't been tampered with, I think a new battery solved this before.


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    #2
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    A memory prompt wont prevent the system from arming. If you keep pressing OK whats being announced?


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    #3
    mossie
    Registered Users Posts: 2,197 ✭✭✭mossie


    It keeps cycling through the alarms, garage alarmed, wireless siren tamper etc. I've bypassed the garage sensor but still shows up

    I have now removed the battery and deleted the zone but it's still showing up in alerts.


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    #4
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    The alarms notifications will clear themselves. Violated is just an alarm event also. What you need to clear are whats being announced for system troubles.


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    #5
    mossie
    Registered Users Posts: 2,197 ✭✭✭mossie


    KoolKid wrote: »
    The alarms notifications will clear themselves. Violated is just an alarm event also. What you need to clear are whats being announced for system troubles.

    I've deleted the zone that keeps giving the alarmed alert but it's still showing up. The siren needs a new battery and that keeps causing an alert too. What I can't figure is why a, now no existent, zone is causing alarms.


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    #6
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Are you 100% sure the device is deleted?
    What is the exact announcement?
    If you gto enrol and try to add a device on that zone do you see a black square.?
    If so press the unlock key to delete.
    Other than that try a power cycle.


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    #7
    mossie
    Registered Users Posts: 2,197 ✭✭✭mossie


    Hi, Thanks for the input. Yes definitely deleted. Came home from work now to find that alerts have all cleared and my alarm can now be set again. Still don't know why the alerts couldn't be cleared though. Thanks again.


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    #8
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Generally a set/unset cycle clears the prompts.
    Glad you got sorted anyway.


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