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  • 05-07-2019 12:54pm
    #1
    Prisoner6409
    Registered Users Posts: 666 ✭✭✭


    I have an email account with Blacknight, I think it is the lite version with an email quota of 3GB's, I am about half way through a one year contract. I have 2 questions.

    1. When I delete emails from the Inbox they do not go to trash, they are permanently deleted. How can I change this.

    2. My 3GB quota is just about full so I need to increase this quota. What are my options and how will this affect my current contract.

    Thanks.


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    #2
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Hi,

    Please send an email to help@blacknight.com - or give us a call on the phone or live chat https://www.blacknight.com/contact/

    Please include your Account ID number and we can check exactly which plan you are on and explain your options accordingly.

    The delete settings sound like a configuration in your email software - again, we can help you with this when we know exactly what you are using.

    Thanks,
    Conn


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