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Is there a delay getting payments from Ulster Bank?

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  • 09-07-2019 10:13am
    #1
    kunst nugget
    Closed Accounts Posts: 10,375 ✭✭✭✭


    Just wondering if there is a delay in payments coming from Ulster Bank? Normally get paid on Tuesday. Hasn't come in yet. Other people in the office with other banks have been paid. Just wondering if there is a problem.


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    #2
    Bank of Ireland: Jennifer
    Closed Accounts Posts: 490 ✭✭Bank of Ireland: Jennifer


    kunst nugget wrote: »
    Just wondering if there is a delay in payments coming from Ulster Bank? Normally get paid on Tuesday. Hasn't come in yet. Other people in the office with other banks have been paid. Just wondering if there is a problem.


    Hi There,

    Thanks for getting in touch with us here this morning.

    We are aware of an issue with some customers' balances not adjusting following recent lodgements and transactions. Please be assured that we are working to apply these to customer accounts as soon as possible and we would like to apologise for any inconvenience this has caused to you. we will provide a further update as soon as possible.

    Thanks Jen


  • Options
    #3
    kunst nugget
    Closed Accounts Posts: 10,375 ✭✭✭✭kunst nugget


    Bank of Ireland: Jennifer wrote: »
    kunst nugget wrote: »
    Just wondering if there is a delay in payments coming from Ulster Bank? Normally get paid on Tuesday. Hasn't come in yet. Other people in the office with other banks have been paid. Just wondering if there is a problem.


    Hi There,

    Thanks for getting in touch with us here this morning.

    We are aware of an issue with some customers' balances not adjusting following recent lodgements and transactions. Please be assured that we are working to apply these to customer accounts as soon as possible and we would like to apologise for any inconvenience this has caused to you. we will provide a further update as soon as possible.

    Thanks Jen
    Hi Jennifer, 
    I'm just after ringing customer service and it seems like I'm not the only person affected. Thanks for getting back to me.


  • Options
    #4
    Bank of Ireland: Jennifer
    Closed Accounts Posts: 490 ✭✭Bank of Ireland: Jennifer


    kunst nugget wrote: »
    Hi Jennifer, 
    I'm just after ringing customer service and it seems like I'm not the only person affected. Thanks for getting back to me.


    Happy to help, please feel free to get back in touch if we can help with anything else. Have a nice day.

    Thanks Jen


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