Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Can’t log into 365 online banking

Options
  • 10-07-2019 1:19pm
    #1
    FluxCap22
    Registered Users Posts: 20 ✭


    Tried logging into 365 and won’t accept the pin I always use. Says details incorrect or my account may be blocked? Is there an issue with online banking as well today?


Comments

  • Options
    #2
    IJS84
    Registered Users Posts: 179 ✭✭IJS84


    I'm able to log in just now without an issue using Chrome, not that the browser should matter though


  • Options
    #3
    FluxCap22
    Registered Users Posts: 20 ✭FluxCap22


    I’m using the app on my phone


  • Options
    #4
    Bank of Ireland: Jennifer
    Closed Accounts Posts: 490 ✭✭Bank of Ireland: Jennifer


    FluxCap22 wrote: »
    Tried logging into 365 and won’t accept the pin I always use. Says details incorrect or my account may be blocked? Is there an issue with online banking as well today?


    Hi Fluxcap,

    thanks for getting in touch with us here today. We are really sorry to hear that you are experiencing difficulty with logging into your account. If you are logging in through the app we would suggest that you try log in through the main website at www.365online.com to see if you are experiencing the same difficulties. Once you log in through the website you should have no further issues with logging into the account through the mobile app.

    If you continue to experience difficulty please call our Customer Service team on 1800 946 156 and one of our advisors will be happy to help.

    Thanks Jen


Advertisement