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Cancellation of Virgin internet questions...

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  • 10-07-2019 6:24pm
    #1
    JackieChang
    Registered Users Posts: 1,494 ✭✭✭


    Yes I know there's a virgin forum but it's after 5pm and response time is like 20 hours. Just wanted to know what's what before I get into it with them.

    So the guy who set up the internet contract is not living in this house any more. I want to get rid of it. Can I just call them and say 'hello, I am not Joe Bloggs, he doesn't exist anymore. So I want to cancel this service'.

    Also, how can I tell if I am 'out of contract'? I've seen this mentioned everwhere, but how do I get 'out of contract'?

    Thanks


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    #2
    Umpalumpa
    Registered Users Posts: 523 ✭✭✭Umpalumpa


    JackieChang wrote: »
    Yes I know there's a virgin forum but it's after 5pm and response time is like 20 hours. Just wanted to know what's what before I get into it with them.

    So the guy who set up the internet contract is not living in this house any more. I want to get rid of it. Can I just call them and say 'hello, I am not Joe Bloggs, he doesn't exist anymore. So I want to cancel this service'.

    Also, how can I tell if I am 'out of contract'? I've seen this mentioned everwhere, but how do I get 'out of contract'?

    Thanks
    If u are paying the bill and it's not in ur name,just don't pay anymore and the account will close with ur mate owing the money on paper.u could also just ring up and give ur mates name and give 30 days notice


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