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Replacement Oven warranty

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  • 14-07-2019 9:46pm
    #1
    Payton
    Registered Users Posts: 1,682 ✭✭✭


    Hi, My 2 yr old built in oven failed and the part is obsolete so I'm getting a new oven under warranty. I asked when I get the new oven that I get to start a new 3 yr warranty and the company said it would only cover the remaining portion of the warranty which is 1 year.
    I was under the impression that I would be get a new 3 yr warranty?


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    #2
    Whiplashy
    Registered Users Posts: 2,103 ✭✭✭Whiplashy


    No your original warranty stands. You’re not buying the replacement oven so you don’t get a new warranty.


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    #3
    colm_mcm
    Registered Users Posts: 73,459 ✭✭✭✭colm_mcm


    No, usually the guarantee is for a set period of time, and any replacements carry the remainder of the original guarantee.

    Now, in practice, you can end up getting a fresh guarantee on a replacement item from a store when you register it with the manufacturer (places like Harvey Norman issue a till receipt for the replacement), you might get store credit for the faulty item and use that to buy a replacement.


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