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I need cash lodgement help!

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  • 19-07-2019 10:06pm
    #1
    Keep__it__cool
    Registered Users Posts: 1 ✭


    Basically, I put in €20 into my account using an ATM machine today (19/07) and then I checked my account afterwards and I saw that it didndidnt show that there was €20. I thought maybe that it's late showing it but after a bit, I checked again, nothing. I looked this up and turns out, it should be seen straight away, I have the advance slip for more info. Please help. 
    Thank you,
    Gerda.


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    #2
    Bank of Ireland: Jennifer
    Closed Accounts Posts: 490 ✭✭Bank of Ireland: Jennifer


    Keep__it__cool wrote: »
    Basically, I put in €20 into my account using an ATM machine today (19/07) and then I checked my account afterwards and I saw that it didndidnt show that there was €20. I thought maybe that it's late showing it but after a bit, I checked again, nothing. I looked this up and turns out, it should be seen straight away, I have the advance slip for more info. Please help. 
    Thank you,
    Gerda.

    Hi Gerda

    thanks for getting in touch with us here today. Any lodgements made to your account after the cut off point of 3.30pm will not credit your account untill the next working day. I hope this helps.

    Please feel free to get in touch with us if we can help with anything else.

    thanks Jen


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    #3
    corkboy38
    Registered Users Posts: 177 ✭✭corkboy38


    That's a shambles really. With AIB it's credited instantly no matter the time or day.


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    #4
    Bank of Ireland: Jennifer
    Closed Accounts Posts: 490 ✭✭Bank of Ireland: Jennifer


    corkboy38 wrote: »
    That's a shambles really. With AIB it's credited instantly no matter the time or day.

    Please be assured that we appreciate all feedback we receive from our customers and we will be sure to pass this onto the relevant team. Please feel free to get back in touch with us if we can help with anything else.

    Thanks Jen


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