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Notice when moving provider

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  • 30-07-2019 3:49pm
    #1
    cracker
    Registered Users Posts: 197 ✭✭


    Hi

    I am moving from Three to Virgin and when I rang Three earlier today to check about my notice period I was told that I needed to provide them with 1 month notice. However when I rang back later to confirm I wanted to cancel I was told that I did not need to do this when I was moving provider. They said that the 1 month only applies when cancelling the number completely.

    Can anyone confirm for me if it is correct that I won't get double charged if I move to Virgin now without waiting for the end of a notice period to Three.


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    #2
    cookie1977
    Registered Users Posts: 6,794 ✭✭✭cookie1977


    You pay in advance for line rental. If you leave/port away two days after the bill is issued they are unlikely to refund you the balance. What I do is I always give the 30 days notice around my bill date and then leave before starting a new billing month. Otherwise you're paying twice for the same month.

    Check 3's T&C's to be sure to be sure.


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