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text that I was not expecting

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  • 01-08-2019 9:07am
    #1
    jjmcd
    Registered Users Posts: 1 ✭


    Hi,

    I received a sms text this morning of Verfied Visa one-time passcode from BOI of a transaction that I no knowledge of.

    I don’t know what to do this text. Do I call a number to stop the transaction?


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  • Options
    #2
    Bank of Ireland: John
    Closed Accounts Posts: 204 ✭✭Bank of Ireland: John


    [font=Calibri","sans-serif]Hi jjmcg,[/font]

    [font=Calibri","sans-serif]Thanks for taking the time to contact us.[/font]

    [font=Calibri","sans-serif]If you do not recognise this transaction then in is important you contact us immediately to have this investigated.[/font]

    To report online fraud, suspicious activity, unauthorised transactions on your account or ATM fraud, please contact us as soon as possible via our Free phone number 1800 946 764 and an advisor can help you with this.

    Many Thanks

    John


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