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D.I.D. price promise

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    #32
    the culture of deference
    Banned (with Prison Access) Posts: 2,196 ✭✭✭the culture of deference


    https://www.did.ie/apple-ipad-pro-10-5-64gb-wifi-tablet-space-grey-mqdt2b-a-mqdt2b-a-prd


    https://powercity.ie/product/470980






    DID confirm it does not count as it is on sale


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    #33
    antix80
    Registered Users Posts: 2,419 ✭✭✭antix80


    the culture of deference wrote: »
    DID confirm it does not count as it is on sale

    There's no "buy now" button and it's not showing as in stock.


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    #34
    Former Former
    Closed Accounts Posts: 7,728 ✭✭✭Former Former


    the culture of deference wrote: »
    https://www.did.ie/apple-ipad-pro-10-5-64gb-wifi-tablet-space-grey-mqdt2b-a-mqdt2b-a-prd

    https://powercity.ie/product/470980

    DID confirm it does not count as it is on sale

    If you had said in your initial post that the cheaper price was for an ex-display model, that would have made things a whole lot clearer.

    DID were 100% in the right here I'm afraid.


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    #35
    the culture of deference
    Banned (with Prison Access) Posts: 2,196 ✭✭✭the culture of deference


    Former Former wrote: »
    If you had said in your initial post that the cheaper price was for an ex-display model, that would have made things a whole lot clearer.

    DID were 100% in the right here I'm afraid.


    Please read what I said



    It wasn't ex display at the time and was only 80 cheaper, it was because of limited stock


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    #36
    the culture of deference
    Banned (with Prison Access) Posts: 2,196 ✭✭✭the culture of deference


    greasepalm wrote: »
    I bought a garmin drive 51 from D I D and in less than a week found it 20 euro cheaper in halfords and same model as sometimes models differ.I got a 40 euro credit note and no problems as i had proof.
    greasepalm wrote: »
    Halfords were not listed i got a refund voucher.


    2 price matches with Halfords and Halfords are not in the "namely" T&C


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    #37
    antix80
    Registered Users Posts: 2,419 ✭✭✭antix80


    the culture of deference wrote: »
    It wasn't ex display at the time and was only 80 cheaper, it was because of limited stock

    That's one of the exclusions.
    ‘Double the Difference’ guarantee applies to shelf edge product prices only and excludes:
    - Prices advertised in limited quantities
    - Competitors’ prices where they have no stock available for collection or delivery


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    #38
    the culture of deference
    Banned (with Prison Access) Posts: 2,196 ✭✭✭the culture of deference


    antix80 wrote: »
    That's one of the exclusions.


    No it is not. Limited stock does not mean "Prices advertised in limited quantities"


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    #39
    L1011
    Registered Users Posts: 69,013 ✭✭✭✭L1011


    the culture of deference wrote: »
    No it is not. Limited stock does not mean "Prices advertised in limited quantities"

    Most people wouldn't agree with you there.


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    #40
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    the culture of deference wrote: »
    No it is not. Limited stock does not mean "Prices advertised in limited quantities"

    That's precisely what it means in this context.


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    #41
    HeidiHeidi
    Registered Users Posts: 29,374 ✭✭✭✭HeidiHeidi


    the culture of deference wrote: »
    No it is not. Limited stock does not mean "Prices advertised in limited quantities"

    Out of interest, what do you think is the difference?


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    #42
    TonyStark
    Registered Users Posts: 851 ✭✭✭TonyStark


    the culture of deference wrote: »
    https://www.did.ie/apple-ipad-pro-10-5-64gb-wifi-tablet-space-grey-mqdt2b-a-mqdt2b-a-prd


    https://powercity.ie/product/470980






    DID confirm it does not count as it is on sale

    One is a shop-soiled model and the other is not. It's a bit of a stretch in fairness.


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    #43
    the culture of deference
    Banned (with Prison Access) Posts: 2,196 ✭✭✭the culture of deference


    TonyStark wrote: »
    One is a shop-soiled model and the other is not. It's a bit of a stretch in fairness.



    "Prices advertised in limited quantities "
    is a promotional sales tool

    Limited Stock means one or less of this item is likely to be in store. but it could also be a display or damaged item.



    Consumer Protection Act 2007



    Prohibited commercial practices.
    55.— (1) A trader shall not engage in any of the following commercial practices:



    (l) making an invitation to purchase a product without dis-closing the existence of any reasonable grounds the trader may have for believing that the trader will not be able to supply, or procure another trader to supply, the product


    (n) making a false representation that a product is available only for a limited time, or on particular terms for a limited time,


    breaching consumer law with "bait advertising" - this is where a retailer lures a customer into their store with a great advertising offer, even though they know they can't honour it, or there's only a limited supply of stock.


    .—(1) A commercial practice is misleading if it includes the pro vision of false information in relation to any matter set out in subsection (3)and that information would be likely to cause the averageconsumer to make a transactional decision that the average con-sumer would not otherwise make.(2) A commercial practice is misleading if it would be likely to cause the average consumer to be deceived or misled in relation to any matter set out insubsection (3) and to make a transactional decision that the average consumer would not otherwise make.(3) The following matters are set out for the purposes ofsubsec-tions (1)and(2)

    :35(a) the existence or nature of a product;(b) the main characteristics of a product, including, without limitation, any of the following:(i) its geographical origin or commercial origin;(ii) its availability, including, without limitation, its availability at a particular time or place or at a particular price;


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    #44
    Spocker
    Moderators Posts: 6,862 ✭✭✭Spocker


    In fairness, you're not really making a good case here, you just keep restating the same thing (without expanding your argument), and have just added a quote from the Consumer Protection Act, haven't called out specifically what DID are doing wrong here - it's Power City thats advertising the limited quantities of the item, not DID.

    Ultimately it's up to DID whether they honour the Price Difference or not, and they can put whatever conditions they want on it. You can't take this one to the Small Claims Court, and as the first post was on 3rd August, you're well over the 7 days limit in the T&C's too. Have you tried DIDs Customer Support number, they may have a more sympathetic ear maybe?


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    #45
    rock22
    Registered Users Posts: 1,623 ✭✭✭rock22


    Agree with Spocker. It seems Power City are the ones in breach of the legislation

    I have already mentioned Currys offering great deal on Vax vacuum but having no stock. Your quote from Consumer Protection Act they too are in breach of this legislation. I have emailed CCPA to see what they think.

    To be honest , you have no complaint with DID , who are victim in this.


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    #46
    Phileas Frog
    Closed Accounts Posts: 946 ✭✭✭Phileas Frog


    the culture of deference wrote: »
    No it is not. Limited stock does not mean "Prices advertised in limited quantities"

    Wrong


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    #47
    billybonkers
    Registered Users Posts: 2,293 ✭✭✭billybonkers


    Why anyone would pay that much for an iPad, ex display or not is beyond me... Your'e being ripped off buying Apple in the first place.

    It would appear though that DID are in the right here. Sorry OP


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