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Unable to communicate with the HKC App

van_beano · 2019-08-04 20:36:40

Hey folks, Quick one for those that have a clue about these things. I’ve the HKC alarm 1070 set-up with the GSM add-on for 2 years now. All has been running ok, subscription is up to date etc. However, I have been unable to log into the HKC App all day, I have managed to log in a couple of times but most of the time I just…

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#32 24-06-2024 8:44am
VDFUser22

Registered Users Posts: 28 ✭

Join Date: February 2022

Posts: 19

Yes it's a known issue on the HKC side since last night. Customer care (01 456 7077) advise it should be fixed by the end of the day.

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#33 24-06-2024 8:57am
Payton

Registered Users Posts: 1,682 ✭✭✭

Join Date: July 2008

Posts: 1418

Same issue...plus the keypad beeping most of the night due to the alarm losing connection with the WiFi. Only option I have now is to remove the speaker for the keypad to try and get some rest.

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