Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Waiting to hear back about loan appoitment

Options
  • 05-08-2019 8:53pm
    #1
    Traeman
    Registered Users Posts: 6 ✭


    Hi there,

    I used the online appointment form to try and set up an appointment at one of the branches. I got a text confirming the request and saying that someone will be in contact shortly. This was on Thursday the 1st August and I still haven't heard back yet.

    Should I keep waiting or do I need to re-make the appointment?

    Thank you!


Comments

  • Options
    #2
    Bank of Ireland: Kathryne
    Closed Accounts Posts: 218 ✭✭Bank of Ireland: Kathryne


    Hi Traeman,

    Thanks for getting in touch with us about this.

    We're sorry to hear that you haven't received a call about your appointment in branch. We will certainly follow up on this for you. Would it be okay if we sent you a private message?

    Many thanks,
    Kat


  • Options
    #3
    Traeman
    Registered Users Posts: 6 ✭Traeman


    Bank of Ireland: Kathryne wrote: »
    Hi Traeman,

    Thanks for getting in touch with us about this.

    We're sorry to hear that you haven't received a call about your appointment in branch. We will certainly follow up on this for you. Would it be okay if we sent you a private message?

    Many thanks,
    Kat
    Yes that would be fine! Thank you.


Advertisement